Encompass®
Thank you for visiting the NEW Encompass® Support Center! The guidance in this section reflects the new interface of Encompass.
In here you will find information regarding fuel tax, driver management, vehicle tracking, Encompass system management, and more.
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Tips for navigating this page: Click on the orange heading to open that section. Click on a specific subcategory to open articles/guidance related to that specific topic. Click the ellipses (...) to display more topics. If you need additional assistance, our support teams are ready to serve you: Contact Us.
- Getting Started
- Accepting J.J. Keller's Access to Your FMCSA Portal
- Admin Checklist for Getting Started with Encompass and ELDs
- Customize Your Encompass Dashboard
- Encompass Alerts
- Expert Help in Encompass
- Encompass New UI: FAQ and Recommended Articles
- Logging In with Okta
- Main Dashboard
- Reference Hub in Encompass
- Getting Started Walkthrough in Encompass
- Applicants
- Manually Adding Applicants in Encompass
- Hiring an Applicant
- Hiring Process Setup
- Online Application Settings
- Processing Applications
- Rehiring an Employee
- Resubmit to Hiring Process
- SambaSafety (Third Party) Settings
- Saving and Resuming an Online Application
- The Applicant Experience with the Online Application
- MVR Monitoring
- Enrollment Process
- Establishing California Employer Pull Notice (EPN) Account
- MVR Monitoring Frequently Asked Questions
- FCRA Information for MVR Monitoring
- How to Read a Motor Vehicle Report (from Encompass MVR Monitoring)
- MVR Monitoring Alerts
- MVR State Triggers
- MVR Troubleshooting
- On-Demand MVR Ordering
- Pennsylvania Affidavit Requirements
- Upload MVR Release Form
- Utah State Requirements
- View a List of Enrolled Drivers
- View the MVR Requests Roster