Encompass New UI: FAQ and Recommended Articles
This FAQ & recommended articles are helpful for Encompass Administrators & managing Encompass.
How do I get started with Encompass and ELDs?
Admins:
Admin Checklist for Getting Started with Encompass and ELDs
ELD Setup & Management for Encompass
How do I add other Encompass Users?
See this article for more information on adding Encompass Users: Adding/Editing Encompass Users
See this section of resources to assist with managing other aspects of Encompass Users: Managing Encompass Users
How do I reset my password if I forgot it?
See this article to walk through password resets: Reset Password for Encompass
Where can I find ELD Driver Training?
Additional Training Items Checklist
Written Guides: ELD Driver Training Guides
Video Guides: ELD Driver Training Videos
How do I allow my drivers to use Yard Move/Personal Conveyance?
Company/Hours of Service Rules (Information on how to set up Yard Move/PC ability at an overall company level)
Employee Rules (Information on how to set up Yard Move/PC ability at an individual employee level)
Where Can I Find DVIR (Driver Vehicle Inspection Report) Information?
Manually Entering a Vehicle Inspection (DVIR)
How do I enter Fuel Tax information?
Fuel Tax (Section that provides links to various topics around Fuel Tax)
Where can I find information about product updates?
For more information on the latest updates and product releases, see: Product Releases
I have a question about my bill/invoice. Where can I find more information about it?
See this article and video inside for more information about billing/invoices: Understanding Your Invoice