Encompass ELD Fleet ID, Usernames, and Passwords
Before the below steps can be completed, the drivers must be added in Encompass as Employees. See: Adding an Employee/Driver
Before a driver is able to login to the Encompass® ELD application for the first time, they will need to be provided a username, password, and Fleet ID. These are setup in Encompass via Settings.
Once in Settings, find the Encompass® ELD Settings section. Here, there are three links of interest: Mobile Company Settings, Mobile User Logins, and Mobile User Logins - Add Multiple.
Mobile Company settings
If this is the driver's first time logging in, they will need to enter an Fleet ID in the app before getting to login screen. The purpose of the Fleet ID is for Encompass® ELD to identify the appropriate Encompass account to send and receive data from. Fill this information out as you see fit.
The first field on the Mobile Company Settings page is for the Fleet ID. If the field is blank, please enter an Fleet ID for your company and click Save at the bottom of the page.
Note: The Fleet ID must be unique as it is used to distinguish your company from all other companies.
Best Practices: This should be something related to your company name or location (i.e. Company name is ABC Trucking so a possible Fleet ID could be 'abc'). Make the Fleet ID something simple for your drivers.
Mobile User logins
In order to login to Encompass® ELD, drivers are going to need a username and password. Usernames and passwords are set up/found in Mobile Users Logins. Any existing logins will be shown here. To add a new login, click Add New.
1) Next, search for the employee the Encompass® ELD login should be created for.
- Note: Only drivers that have been added to Encompass will be shown here. If the employee has not been added to Encompass yet, please see this article: Adding a Driver/Employee.
2) Enter a Username and Password for the driver; re-enter the password to confirm.
3) If you would like the driver to change their password the next time they login, check the box to the right of that option.
4) Is Active? should remain checked.
5) Enter the driver's license information for the driver
- Note: The Expiration Date must be in the format MM/DD/YYYY. To ensure proper format, use the calendar icon to the right of the field to select the date.
Driver Forgot ELD Application Password
If the driver forgot their password, you can reset it via Encompass. On the Mobile Users Login page, hover over the driver and select Edit Password. Enter a new password and save; ensure you inform your driver of their new password.
Mobile user logins - add multiple
Encompass® ELD usernames and passwords can be mass produced by using the Add Multiple tool.
The first page allows for the filtering of particular employees added to Encompass. Use the specific fields to narrow down your results, if you wish.
To retrieve a list of all employees, you can select Include All Drivers. You can also select options to sort your list to your preferences.
Click Get List when all filters and selections have been set.
The usernames and passwords will be generated based on the information selected here for the employee. (ie. Username could be the Employee Code, Password could be formatted as FirstnameLastname). Leave the toggle on if the driver should change their password the next time they login.
A list is provided at the bottom of the drivers that were returned based on the filter used (or not used) on the prior page. Either select the particular drivers or Select All of the drivers. Click Save.
Note: Drivers license information must be entered for the employee in the Employees area in order to be able to generate a username and password for them.
