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J. J. Keller Support Center

Mapping Basics

Go to Vehicles > Live Map or Drivers > Live Map.

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You can also view the Map on the Encompass Dashboard/s.




Mapping Basics



View Live Map

This opens the live map in another window. You can keep this map window open as you work through other areas of Encompass if desired.

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Search List

Search for a specific driver/vehicle in the list.



Map Date

View mapping data for a specified date.




Drivers/Vehicles Tabs


The drivers listed under the Drivers tab are utilizing ELDs with the Encompass® ELD application. If utilizing vehicle tracking, the list of tracked vehicles will be under the Vehicles tab. (See Vehicle Tracking for more guidance around vehicle tracking setup, etc.)

Note: Drivers/Vehicles cannot be added to this list directly.


Click on the driver name/unit code to zoom into the ELD/tracking device location. Click the vehicle indicator on the map to open additional details.

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Click the clock icon next to a driver/vehicle to view its history.




Q: What if there are drivers missing from this list?

A: Since the drivers are populated from the Encompass® ELD application utilizing an ELD, the driver needs to be connected to the ELD, which provides the GPS information.  Additionally, the driver must have internet/network connection for that information to be transmitted from the ELD application to Encompass. 


Q: Why are the times "in the future"?

A: The time is based off of what Time Zone your company is set to. If it seems like the time is "in the future", you may need to confirm your company's Time Zone. This can be viewed/edited by going to Settings > Company Level Listing. Click Edit Rules and scroll to the Time Zone section.

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Additional Map Functions

Located on the right side of the map is a menu of options for viewing the map, refreshing the map, zooming, etc.



Use the + and - icons to zoom in/out on the map. Click and drag on the map itself to move around.


Map Legend

Detailed information on the map legend can be found here: Map Legend



Map Styles

The globe icon offers various styles to view the map. 



The circle arrow icon refreshes the map to display the current ELD/tracking device status/location. Visit Auto-Refresh Map for information on setting a specific refresh interval.


Live Map Pop-Out

The square+arrow icon will open the Live Map in a new window. Here you can view the same information as detailed above, but now you're able to work in other areas of Encompass while keeping the Live Map open, if desired.


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