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J. J. Keller Support Center

Enrollment Process

This resource pertains to customers who have purchased J. J. Keller's MVR Monitoring service. 

 

 

Welcome to J. J. Keller's MVR Monitoring service! Following these steps will ensure a smooth experience with the program.

 

1. Ensure all drivers have legal name (as listed on the driver's license), date of birth (DOB), social security (SSN), License #, and state of license populated in Encompass

  • See Adding/Editing Employees for more information

  • Note: It is very important to ensure all entered information is accurate for your drivers. If the MVR request is rejected by the state due to incorrect information submitted, charges may be incurred and you will be responsible for payment of those charges.

  • It is also best practice to Terminate any drivers who are no longer with the company. This will help to ensure you don't order an MVR for someone no longer working for you.

2. Obtain signed Acknowledgement and Authorization/ Driver Release Form & upload to Encompass

  • In Encompass, go to Drivers > Driver Qualification > select Driver > scroll to Maintenance Checklist section > Attach to MVR Release checklist item

3. After uploading the driver's MVR Release in Encompass, you will be prompted to certify the following information to Enroll the driver:

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4. The baseline MVR is received and posted to the Motor Vehicle Report checklist item in Encompass. (No action needed.)

 

MVR monitoring services track drivers' records for any negative events such as violations, suspensions, accidents, and status changes, etc.. These triggers vary by state; click here to view: MVR State Triggers

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