FAQ and Recommended Articles
This article provides a comprehensive guide for Administrators and Drivers to get started with Encompass and Electronic Logging Devices (ELDs). It includes step-by-step checklists, training materials, and video resources for setup, operation, and compliance tasks. Key topics cover connecting to an ELD, editing and managing logs, completing DVIRs, updating the ELD app, enabling Yard Move and Personal Conveyance, entering fuel tax information, viewing hours/clocks, and installing equipment. The guide references tools and resources within the Encompass system, along with role-specific instructions for both Admins and Drivers. Its purpose is to ensure proper setup, efficient use, and compliance with ELD requirements.
How do I get started with Encompass and ELDs?
Admins:
Admin Checklist for Getting Started with Encompass and ELDs
Drivers:
How Do I Edit a Log?
For Admins:
For Drivers:
Adding Log Events in Encompass® ELD for Android™
Editing Log Events in Encompass® ELD for Android™
Adding Log Events in Encompass® ELD for iPhone®/iPad®
Editing Log Events in Encompass® ELD for iPhone®/iPad®
How Do I connect to my ELD? (INCLUDING Bluetooth INFORMATION)
WHAT IS the Activation Code/Fleet ID?
DVIR (Driver Vehicle Inspection Report)
View a DVIR - J. J. Keller Support Center (jjkeller.com)
Manually Entering a Vehicle Inspection (DVIR)
Adding Vehicle Inspections (DVIR) for Android™
How Do I Add A New Driver?
How do I update my ELD app?
Encompass Product Releases/Updates (For more information on the latest updates and product releases)
Update the Encompass® ELD Application - Android™
Update the Encompass® ELD Application - iPhone®/iPad®
Updating the Encompass® ELD Application on a Compliance Tablet
How do I allow my drivers to use Yard Move/Personal Conveyance?
For Admins:
Company/Hours of Service Rules (Information on how to set up Yard Move/PC ability at an overall company level)
Employee Rules (Information on how to set up Yard Move/PC ability at an individual employee level)
For Drivers:
How do I enter Fuel Tax information?
Fuel Tax (Section that provides links to various topics around Fuel Tax)
How do I view my HOURS & CLOCKS? (Drivers)
How do I install an ELD?
Equipment and Installation (Includes installation guides and video)