FAQ and Recommended Articles
How do I get started with Encompass and ELDs?
Admins:
Admin Checklist for Getting Started with Encompass and ELDs
Drivers:
How Do I Edit a Log?
For Admins:
For Drivers:
Adding/Editing Log Events in Encompass® ELD for Android™
Adding/Editing Log Events in Encompass® ELD for iPhone®/iPad®
How Do I connect to my ELD? (INCLUDING Bluetooth INFORMATION)
WHAT IS the Activation Code/Fleet ID?
DVIR (Driver Vehicle Inspection Report)
View a DVIR - J. J. Keller Support Center (jjkeller.com)
Manually Entering a Vehicle Inspection (DVIR)
Adding Vehicle Inspections (DVIR) for Android™
How Do I Add A New Driver?
How do I update my ELD app?
Product Releases (For more information on the latest updates and product releases)
Update the Encompass® ELD Application - Android™
Update the Encompass® ELD Application - iPhone®/iPad®
Updating the Encompass® ELD Application on a Compliance Tablet
How do I allow my drivers to use Yard Move/Personal Conveyance?
For Admins:
Company/Hours of Service Rules (Information on how to set up Yard Move/PC ability at an overall company level)
Employee Rules (Information on how to set up Yard Move/PC ability at an individual employee level)
For Drivers:
How do I enter Fuel Tax information?
Fuel Tax (Section that provides links to various topics around Fuel Tax)
How do I view my HOURS & CLOCKS? (Drivers)
How do I install an ELD?
Equipment and Installation (Includes installation guides and video)