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J. J. Keller Support Center

More Help is Available if You Need It

More Help is Available if You Need It    

For an additional fee, J. J. Keller provides additional support for your implementation and ongoing HOS management. Call 855-693-5338 for more information.

 

Customized

Training

mplementation

Package

Customized Training
A dedicated expert will set up your Encompass® system to meet your business needs. They will build checklists and alerts to assist you in managing your compliance. This includes migrating your driver and unit data information and focuses on the areas of Encompass that are most applicable to your business.

Guided

Implementation

Package

Personalized Encompass Setup
A dedicated J. J. Keller implementation expert will walk you through a step-by-step introduction of the Encompass® system. Learn the features most applicable to your unique operation and ask questions at any point along the way.

Additional

Implementation

Package

Personalized Rollout Assistance
Additional support that can include onsite training.

Ongoing

HOS

Management

Package

Ongoing HOS Monitoring
Ongoing data collection of ELDs, paper logs, time-entry records. Plus, ongoing expert analysis and guidance from J. J. Keller compliance experts.

 

For an additional fee, users of the Compliance Edition of Encompass can learn how to take advantage of all the functionality Encompass has to offer with these educational webcasts:

 

Driver Management Basics (Offered weekly)
  • Dashboard alerts
  • Employee and driver qualification files
  • Drug and alcohol testing
Encompass® Log Scanning (Offered weekly)
  • Hardware and system requirements
  • Verification features
  • Hours of Service dashboard alerts
Vehicle Management Basics (Offered weekly)
  • Updating unit service and fuel tax files
  • Adding attachments
  • Generating reports
Unit Maintenance, Parts, and Inventory (Offered bi-monthly)
  • Specific settings for each unit type
  • Preventative maintenance best practices
  • Processing repair orders
Hiring Process (Offered bi-monthly)
  • Online application
  • Applicant alerts
  • System views
 

 

Call 855-693-5338 for more information

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