Frequently Asked Questions
System Setup
What steps should I take to get my system setup to start tracking employee leave? See this guide to assist in setting up your system: Getting Started Guide
How do I add employees? You can add employees manually, import them in bulk, or you can purchase the Finch integration/add-on to connect your current HRIS system with Leave Manager. See the following articles for assistance:
How do I add locations? Adding Locations and setting up leave parameters is simple in Leave Manager! See the following articles for more information:
What do I do if I forgot my username or password? Click on the "Forgot?" link on the login page and follow the prompts to receive your username by email or to reset your password.
General
What are all of the items on the Leave Manager dashboard/home page? The Leave Manager dashboard provides news and popular articles, a quick view at critical leave information, and real-time metrics to help you track leave, spot trends, and stay on top of deadlines. For more information, see: Leave Manager Dashboard.
Why does the Scheduled Leave section on the dashboard say "Demo"? If there isn't any data to display, or there isn't anything scheduled for the next three weeks, the table will revert to a "Demo" view, offering an example of what this section could look like once leave has been scheduled.
What is the Permissions/Group feature? The “Permissions” feature in Leave Manager allows you to group accounts and appoint one member as an administrator who can grant specific, location-based permissions to each group member. You can add as many other members as you would like, and can revoke access at any time. Each member needs their own paid subscription with username/password access. (This feature is for paid subscriptions.)
For more information, see: Manage Permissions/Groups.
I understand that I cannot delete an employee due to being tied to a record. Can I make them inactive if they are longer with our company or have active cases? Yes, you can make employees Inactive. See Managing Employees for more information.
Leave & FMLA Questions
The Family and Medical Leave Act (FMLA) has always been complex and confusing. In addition, ever-evolving state leave laws and general leave policies present their own set of challenges. Whenever these topics come up, questions seem to automatically follow. See below for a list of frequent questions our Experts get asked:
How do I enter a leave request in Leave Manager? Enter employee leave requests in six easy steps by following simple on-screen prompts that help you determine eligibility, leave entitlement, and more. First, go to the Leave Requests tab, and then click +New Leave Request. See the following article for guidance:
How do I project available leave? Leave Manager allows you to easily calculate the amount of leave currently available to a particular employee based on parameters established for their location and the amount of leave previously scheduled. Simply enter the date and the number of hours the employee works weekly. In seconds, you’ll have an exact calculation for the remaining hours left for federal, state, and other designated leave programs. Go to the Reports tab to locate the Project Available Leave feature, and see this article for more information: Project Available Leave
Where do I print FMLA Forms? You can print the paperwork by entering the Leave Request/case and navigating to the Forms tab within the leave request. From this tab you can generate various forms. See Leave Requests: Forms for more information.
Employee Center
What is the Employee Center in Leave Manager? Track leave even faster and easier by allowing employees to securely log in to the Employee Center and complete their own leave-related tasks. Administrators approve unique employee logins to the Employee Center, providing them secure access to their specific leave files. Employees can then perform required tasks inside the platform while the administrator retains total oversight of all sensitive data. For more guidance, see: Employee Center
How does my employee create an account in the Employee Center? For employees to successfully create an account and log into the FMLA Employee Center, the employee must have an email address entered in your Leave Manager system and they must have a status of “active". Then, you will share with them the web link and code for the Employee Center. See the following articles for further assistance:
- Admins: Set Up Employee Center
- Employees: Create Employee Center Account