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J. J. Keller Support Center

*Training Checklist*

Preparing to get started with Encompass® and elds

     Ensure the Correct Equipment Guide

     Download Encompass® ELD Application to Mobile Device Guide(Android) | Guide(Apple)

     Receipt of Activation Code, Username, and Password from Administrator

 

Start of the Day

     Turn On/Off Mobile Device

This could differ depending on the mobile device being used. Make sure the driver knows how to do this.

     Checking Bluetooth Settings

This could differ depending on the mobile device being used. Make sure the driver knows how to do this.

     Identify and Press the Bluetooth Pairing Button on ELD

This is the gray button next to the LED indicator lights on the ELD. When this button is pressed and held in, the blue light will turn solid and eventually start to flash. Once the light flashes, the button can be released. The ELD is then in pairing mode and available to connect to.

     Logging into Encompass® ELD Guide | Video(Android) | Video(Apple)

     Discover and Activate ELD Guide(Android) | Guide(Apple)

     Enter Trailer & Shipment Information Guide

     Verify ELD Online, Location, and User Guide

     Verify Location and User Guide

     Pre-Trip Inspection Guide(Android) | Guide(Apple)

 

Note: Use of the Encompass® ELD application should not occur while the vehicle is in motion.  If the driver logs into the application while the vehicle is in motion, they will be prompted with an alert: "Movement is currently detected. Screen will remain locked until movement has ceased and history is read". Once the vehicle is stopped, the driver will be prompted with the option to enter their trailer and shipment information, if applicable.

 

Common Tasks Throughout the Day

     View Hours/Clocks Guide

     Edit Log Guide(Android) | Guide(Apple) | Video(Android) | Video(Apple)

     Review Log Edit Requests Guide(Android) | Guide(Apple)

     Change Duty Status & Special Driving Conditions Video(Android) | Video(Apple)

     Modify Trailer & Shipment Information Guide

     Enter Log Remarks Guide

 

End of Day

     Post-Trip Inspections Guide(Android) | Guide(Apple)

     Check/Claim Unassigned Events Guide | Video(Android) | Video(Apple)

     Certify & Submit Logs Guide | Video(Android) | Video(Apple)

 

Additional Materials and Videos

     Roadside Inspection and ELD Malfunction Card (ensure the driver has this)

     Roadside Inspection & Data Transfer Video(Android) | Video(Apple)

     ELD Driver Guide (ensure the driver has this)

     Contact Support (ensure the driver has this wallet card)

 

 

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