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J. J. Keller Support Center

Notes

This article explains how to add, edit, or remove free-form Notes for Employees or Drivers in Encompass. Notes can be any length, but very long Notes will not appear in reports or views; for reportable Notes, the License Notes area (associated with the License Information section) is recommended. To manage Notes, users navigate to Driver Management > Employees, select the employee, scroll to the Notes section, and use Add New to create a Note. Existing Notes can be viewed, edited, or deleted using the respective links next to each Note. A success message confirms that the Note has been saved.

 

To add, edit, or remove notes, go to Driver Management > Employees and find the driver via the Find Employee search box or List View. Click on the Employees name to go into their Employee File.

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Scroll down to the section titled Notes and click Add New.

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Enter the note. Once complete, click Save or Save & Add New if additional notes need to be added.

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A Success Message will be shown.  The Notes section will only show the Subject of the note. Click Edit to view the contents of the note.  If a note needs the be edited or deleted, use the respective links next to the note title.

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