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J. J. Keller Support Center

Remove ELD from Encompass

Although ELDs are not billed on the Encompass monthly invoice, you may want to remove the ELD from Encompass if the device is no longer in use.

 

Delete ELD in Encompass

Go to Settings > Vehicles tab > Connected Device List

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Locate the ELD in question, hover over the line in the table and click the trash can to delete.

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Confirm the permanent removal of this ELD from your system.

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Driver No Longer Using ELDs

If the Driver typically associated with this ELD will no longer be utilizing ELDs in general, you can change their Data Profile to Essential so that you are not charged for a higher data profile than needed. Go to Drivers > Roster > locate the Driver and click on their name.

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Scroll to the Data Profile section and click Edit.

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Select the Essential Driver Management profile from the dropdown. This indicates that this driver will not be logging their hours of service, are unable to access the Encompass® ELD mobile application, and that IFTA and ELD data will not be automatically sent to Encompass for them.

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Driver No Longer With Company

If the Driver typically associated with this ELD is no longer with the company, you can remove them from Encompass, and delete their mobile user login.

  • See Terminating Employees in Encompass for information on terminating the employee.
  • To remove the Mobile User Login, go to Settings and select Mobile Users Logins. Locate the driver and click the trash can to delete.

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Unit No Longer in Use

If the Unit/Vehicle this ELD was installed in is also no longer in use, you can dispose of the unit so that you are not billed for that unit on your Encompass invoice.

 

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