Did a driver forget to log out of the ELD application? The following steps are suggested if a logout did not occur:
- When the driver is with the device again, follow Logging Out and Certifying Logs
- The driver will edit the log and add an Off Duty status from the time they forgot to log out until 11:59:59 P.M. of the non-logout day.
- For Android devices, see: Adding/Editing Log Events in Encompass® ELD for Android™
- For iOS devices, see: Adding/Editing Log Events in Encompass® ELD for iPhone®/iPad®
- Additionally, they will change statuses that are 12:00:00 A.M. on the current day and any other affected days to Off Duty.