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J. J. Keller Support Center

Adding and Managing Learners in TMC


Under the Learners tab select Manage Learners.


Alternatively, you can click Manage Learners from the TMC dashboard.



Add Learners

Click the + New Learners button.


Next, you will enter information about the learner. You can click the plus sign on the right of the category to expand just that section, or you can use the Expand/Collapse All button near the top right to open/close all categories.



Personal Information

Enter the learner's name, company location, an email/s for the learner, and their phone number (not required). You can also upload an image of the learner if you so choose. The image must be 300x300 pixels or smaller.



If a location hasn't been added yet, you can click Add New Location. 



Learner Settings

These are additional settings for learner identification and organization. You can enter a Learner ID (this can be unique to your company and could be useful for record-keeping purposes), place the learner in a specific Learner Group, and/or add any additional notes about the learner.

*This section is not required to be completed to successfully add a learner.


*If the learner is also an Assistant Coordinator, check the box. Or, see Assistant Coordinators for more information.



Company Information

If applicable, select a Company Affiliation that you have set up for your system. (See Affiliations Management for more information) Choose any applicable job functions of the learner.

*This section is not required to be completed to successfully add a learner.



Managing Learners

Clicking on a specific learner will open more details about the learner's profile, course progression, etc.


From here you can view their username, edit their information, generate a temporary password, see an overview of their course completion, view the courses they're enrolled in/enroll them in courses, view enrolled curriculums, etc. You can also see Failed Courses, Learner Questions, and upload any pertinent documents related to the learner. Use the tabs to shift through the various learner information.



Edit/Delete a Learner

On the Manage Learners page, select the checkbox next to the learner's name. Select Edit to update any necessary information, or Delete to completely remove the learner from the site.


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