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J. J. Keller Support Center

Encompass Video Events


Video Events for a specific date range will display. (Choose different start/end dates to view more/less video events.)



Video Events Statistics

You can show the event statistics for a selected filter used by clicking the expansion arrow on the right side of the blue Video Events bar. To close the dropdown, click the arrow again.



Video Event Icons/Types

You will notice that there are various icons--each icon is associated with an event type.


The event types/icons are as follows:

Harsh Cornering

Monitors when g-force event thresholds are broken when the vehicle turns, based on the slider. Rules can be adjusted for use with passenger vehicles, pickup trucks, step vans, or heavy-duty vehicles. If the vehicle is larger, then the conditions should be more sensitive.

Harsh Braking

Monitors when g-force event thresholds are broken when brakes are applied, based on the slider. Rules can be adjusted for use with passenger vehicles, pickup trucks, step vans, or heavy-duty vehicles. If the vehicle is larger, then the conditions should be more sensitive.

Harsh Acceleration

Monitors when g-force event thresholds are broken during vehicle acceleration, based on the slider. Rules can be adjusted for use with passenger vehicles, pickup trucks, step vans, or heavy-duty vehicles. If the vehicle is larger, then the conditions should be more sensitive.

Collision Detected

When the device detects a g-force event of 2.5 in one second, in any direction, possible collision is activated.

Forward Collision Warning (FCW) 

This sensor indicates eminent collision with vehicle in front of you.


clipboard_e0b84243f2106ea040cb30227d7f54824.pngPedestrian Collision Warning (PCW)
This sensor detects pedestrian in your path.

Driver Fatigue

The Driver-facing camera will notice eyes closing or head dropping, trigger an in-cab warning, and create a video event.


The measurement of “following distance” in seconds between you and vehicle in front of you – R watch displays values less than 2.1 seconds.

Cell Phone Usage
The Driver-facing camera will trigger an in-cab warning and create a video when the driver is using a cell phone.
Distracted Driver
This event occurs when the driver looks down or away from the straight-ahead position for more than “x” number of seconds. The number of seconds is configurable by the end user.


This symbol displays when multiple events occur at the same time


Video Events Navigation



By default, all events are selected. You can select/deselect all or specific events from the drop-down.



By default, all drivers' video events are shown in the Video Events main screen. Choose a driver from the dropdown to view their specific video event data.



By default, all vehicles are shown in the Video Events main screen. To select a specific vehicle, click the dropdown in the Vehicles field.


Event Status 

Displays the status of the events (New,
In Progress, etc.) To view specific event statuses, click the dropdown to display status view options. You can select to view more than one type of Event Status.


Start/End Dates

Various options are available to view video events. You can choose to view video events for just one day, the “Last 7 Days”, “Last 30 Days”, or select a specific date range.


Flagged Videos

Select My Flagged Videos to view all video events you flagged. Select All Flagged Videos to see system-wide flagged video events.




Export Videos

Here you can export a list of the video events currently filtered/viewing into a CSV file.


Grid/List View

You can view the video events in a tile or list format.

clipboard_e90863234ceb630ab1025dcf94b766686.png (Grid)

clipboard_e593afa52ffb0c0c70c17dd10478b4711.png (List)

Grid View:
Shows video thumbnails in a tile format, allowing quick viewing, scoring, flagging, etc.



List View:

Shows video events in a list format with various details like event type, driver, etc. Clicking on an individual event will open the event in an expanded, full screen view.


Viewing/Scoring Video Events

There are multiple ways to view, score, flag and save video events: via the thumbnail view on the main Video Events page, or in an expanded view.


Thumbnail View

Play Video:
Hover over the video thumbnail and click the play button.


Score Video Event:
The first button will allow you to score the event. If you hover over each score option with your cursor, a short "definition"  will appear. (D=Dismissed; +=Positive, 1=Low Risk, etc.).


Flag Video Event:
The flag button will allow you to flag an event to review it later.


Download Video Event:
Save the video to your device by clicking the Download button.


Expanded View

To view the video event full screen, click the arrows located in the lower right corner of the thumbnail video. An expanded view of the video events will display, along with additional event information.


Play Video in Expanded View
To play an individual video, click on the yellow “play” arrow on the desired event, or select the “PLAY ALL” button on the top of the page.


Download Video
To download and save the videos to your device, hover in the upper righthand corner of the desired video (each one will need to be downloaded separately) and click on the “download” button.



Flag Video

To flag a video for later viewing, click on the white flag next to the driver’s name. It will turn red.


Score Video

Click on the “star” next to the driver’s name. Scoring options will pop up. Select “D” to dismiss the event in the case the system picked up a non-event. Click “+” for
positive behaviors. Or, select a number to mark the event’s infraction severity.


If you hover over each option with your cursor, a short "definition" of each score will appear. (D=Dismissed; +=Positive, 1=Low Risk, etc.)


The map window displays where the event occurred on a map.



The following actions can also be taken on events when in the expanded view:


Send Message to Driver

To notify or coach the driver on the event, you can send a message via text or email.

Select the “Text Message” option from the Send To Driver section. Enter a phone number. Texts can be sent to anyone, not just the driver.

Select the “Email” option from the Send To Driver section. Enter an email address. Emails can be sent to anyone, not just the driver.


Action Taken

In the Action Taken section, click on the drop-down arrow and select the action taken on the event. This can be changed or updated at any time. The action can also be marked with “DISMISS” or “COMPLETE” but can “REOPEN” if needed.



Note: If a video is Dismissed, it will no longer display on the events page. Dismissed events will only be able to be seen if you update the “Event Status” filter to include Dismissed.


Actions From the List View

Events can be scored, flagged, dismissed and downloaded from the List View. From the Video Events Page, click the List icon on the right side.


All events within the selected filters and date range will displayed. The buttons to the right of each event will allow you to score, flag, and download.


The Star button will display various scoring numbers and dismissal and positive reinforcement.options.


Click the Flag button to flag an event for later viewing. The button will turn red, indicating the event has been flagged.

clipboard_e48194394f454779a2e95fdd52a68b816.png > clipboard_e3a4737cf2dcdb6cc393632c8b01181ea.png

To download the event video to your device, click the download button.


Dismiss Video Events in Bulk/Mass

There are two ways to select multiple/all video events in a list for dismissal.


In Bulk

*Dependant on how many video events populate based on your selected filters, you may need to scroll down the entire list of video events in order for the system to load all of them before selecting all to mass dismiss. 

Once all events have been loaded, check the box in the first column of table heading. This will select all videos displayed/loaded on the page currently. Then, click Dismiss.



You can also individually select events to dismiss. Just check box next to the desired event/s.



Event Comments

Reviewers can add general comments to the event. These comments are separate from the Driver Comments section which contains any comments sent by the driver. Enter a new comment in the field and save. You can edit or delete added comments by using the pencil and trashcan icons.


Driver Comments

The driver will receive an email or text with the video event and details to review. The driver can “accept” or “discuss” the event. If the driver chooses to “discuss”, they can add in their own comments. If chosen to discuss, the video event will be marked in the dashboard as “Driver Disputed” and the driver comments can then be seen within Encompass.


Court Reporter

The Court Reporter is a running list of all actions taken on the video event, including views, status changes, and comments. Click on the “Court Reporter” tab to see all the history. You can also download the Court Reporter details by clicking on the cloud icon. This will download into an Excel file.