Skip to main content
diamond_k_logo.png
support_center_logo.png
J. J. Keller Support Center

Encompass Video Events

  1. Last updated
  2. Save as PDF

The Video Events page in Encompass serves as the central hub for reviewing, filtering, and managing all recorded Video Events. Users can filter Events by Driver, Vehicle, Event Type, Status, or Date Range, as well as flag, export, or switch between Grid and List Views for easier navigation. From each Event, users can play, score, flag, dismiss, or delete videos, with options for expanded details and bulk actions for efficiency. Events without a Driver Assignment may appear as “Unknown Driver” but can be manually updated. This page ensures streamlined monitoring, evaluation, and management of fleet Video data.

 

Select Video Events from the Video menu. 

clipboard_e1a210a9ffa774123bd35063b07ac8717.png

VIDEO EVENTS FILTERS/NAVIGATION

By default, the Video Events Landing Page displays the current day’s Video Events for all Event Types, Drivers, Vehicles, and Events in Statuses other than Completed and Dismissed. In the top selection bar, you can update the Event Type, Driver, Vehicle, Event Status, Score, Flag, and Start/End Date filters to find specific Events. You can also export a list of the Video Events and change your page view.

enc video events updated 1.png

Event Type

By default, all Event Types are selected. You can select/deselect all or specific Events from the drop-down.

enc video events 2.png

Click here to view definitions of the various Event Types that can be detected: Video Event Types

Driver

By default, all Drivers' Video Events are shown in the Video Events main screen. Search for a Driver or choose a Driver from the dropdown to view their specific Video Event data.

 

To include/filter by Terminated Drivers, click the Include Terminated toggle.

enc video events 3.png

NOTE: Events may appear under “Unknown Driver” by default. A Driver will automatically be assigned to a Video Event if the unit also has an associated ELD in Encompass, and an ELD Event for that unit/Driver was processed within 1 hour prior to when the Video Event occurred.

 

Items to check if videos aren't assigning to Drivers properly:

  1. Make sure the Unit has an ELD properly assigned. Click here for help with ELD Setup.
  2. Ensure there is not more than 1 ELD assigned to the Unit. Click here for help on how to view what ELDs are assigned to a Unit.
  3. Ensure the Driver was connected to the ELD during the timeframe the Video Event was generated. Click here to learn where to view Disconnected While Driving Alerts.

 

See the Bulk Actions section below or the Video Event Details page for instructions on how to manually update the driver of an Event. 

Vehicle

By default, all vehicles are shown in the Video Events main screen. Search for a vehicle or choose a vehicle from the dropdown to view the specific Video Event data for that vehicle.

 

To include/filter by inactive vehicles, click the Include Inactive toggle.

 

You can also search by camera serial number here. The camera serial number associated with the vehicle is displayed to the right in gray.

enc video events 4.png

Event Status

To view Events in specific Statuses, click the dropdown to display the Event Status options. You can select to view more than one type of Event Status.

(By default, Completed and Dismissed Events are omitted from the results.)

enc video events 5.png

Event Status Definitions:

  • New: A Video Event that has not been watched or shared.
  • In Progress: A Video Event that has been watched by at least one user.
  • Sent to Driver: A Video Event that has been shared and not accepted or disputed yet.
  • Driver Accepted: A Video Event that has been shared and accepted by recipient.
  • Driver Disputed: A Video Event that has been shared and disputed by recipient.
  • No Response: A Video Event that has been shared and recipient has not responded in 12+ hours.
  • Completed: A Video Event that was marked complete after an action was taken. 
  • Dismissed: A Video Event that was marked dismissed after determining no action was needed. (Dismissed events are not included in Dashboard statistics.)

Score

Select this filter to display only Events with specific Score(s) or no Score.

enc video events 6.png

Flag

Use this filter to display only Flagged or Unflagged Events.

enc video events 7.png

Start and End Date

The Video Events page defaults to displaying today’s Video Events. Use the Start/End date filters to instead view the “Last 14 Days”, “Last 30 Days”, or select a specific date range.

enc video events 8.png

Export

Here you can export a list of the filtered Video Events into a CSV file.

enc video events 9.png

GRID VIEW VS. LIST VIEW

You can view the Video Events in a Grid or List format.

enc video events 10.png  enc video events 11.png

VIDEO EVENT ACTIONS - GRID VIEW

The Grid View displays Video Events in a tile/card format where you can view, score, flag, download, and delete the video. First, click the Grid button in the top right of the Filters bar.

enc video events updated 2.png

enc video events 13.png

You can take the following actions on each Event tile:

Play Video: Hover over the video thumbnail and click the Play button. 

enc video events 14.png

Score Video Event: Click the ellipsis menu in the bottom right corner of the tile and select Score to score the event.

See Scoring Video Events for more information.

enc video events 15.png

Flag Video Event: Clicking the Flag icon in the bottom left corner button will allow you to flag an Event to review it later.

enc video events 16.png

Dismiss Video Event: If a Video Event has been triggered that is not a viable Event, it can be Dismissed via the Dismiss option in the ellipsis menu. 

enc video events 17.png

Delete Video Event: The Delete option on the Ellipsis menu will allow you to delete the Video Event. Confirm the deletion. If you delete the video in error, click Undo Delete; this will not be visible after you exit the pop-up, and videos are irretrievable once deleted.

enc video events 18.png

Expanded Event Details View: To view the Video Event full screen, click anywhere in the Event Details section. An expanded view of the Video Events will display, along with additional Event information.

See Video Event Details for more information.

enc video events 19.png

 

VIDEO EVENT ACTIONS - LIST VIEW

In List View, you can score, flag, dismiss, or delete each individual Video Event by using the ellipsis menu on the right.

enc video events updated 3.png

Events can be flagged in List View by clicking the icon in the Flag Status column.

enc video events 21.png

Click on the Event to open a detailed, expanded view. (See Video Event Details for more information on actions you can take on the Details page.)

enc video events 22.png

enc video events 23.png

Bulk Actions

To perform actions in bulk (ie. Assigning a Driver, Scoring, Dismissing, Deleting), check the box next to the Events to apply the same action to all.

enc video events updated 4.png

 

For information on viewing Event Details and actions you can take on a specific Event's Details page, see: Video Event Details