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J. J. Keller Support Center

Handling a DVIR with a Defect

When there is a defect, typically, there is some type of repair and review performed and the repair is certified as corrected. The system mimics this process. If the repair was done before the DVIR is entered, the user can enter the information about the repair while the new DVIR is being entered. Otherwise, the user can come back to the DVIR at a later time to enter this information.


When a DVIR has been submitted with a reported defect, an alert will be generated.


There are a few, easy ways to navigate to a DVIR with the defect:

1. The Pre-/Post-Trip Defects subtab within the DVIRs tab. (Steps 1-4 below)


2. Viewing via the Alerts Center (Steps 1-4 in red below) and/or the "bell" alerts (in blue below). These options will take you to the Pre-/Post-Trip Defects subtab.


When viewing the list of units with Pre-/Post-Trip Defects, click on the Unit Code of the DVIR in question to open details.


The user will be taken to the Unit Maintenance file for the unit. Here you can view the DVIR details. The defects will be listed in the Defects section.


Completing a DVIR with a Defect (manual)

If a DVIR is manually entered in Encompass, it will need to be completed manually as well.

Click Edit next to Daily Vehicle Inspection Detail. An Edit DVIR pop-out page will be displayed.



Each defect listed will have the option for select them as Resolved or Not Resolved. If there are multiple items on the inspection and only some of them have been resolved, but others have not, they can be marked appropriately and saved. The DVIR can be returned to later to finish completing the DVIR.


Whomever certified that the corrections were made (a mechanic perhaps), should be entered in the Certified By field (scroll further down in the Edit DVIR pop-out to find this section) along with the date the corrections were certified.


The driver then needs to complete an inspection to verify that the corrections were made. Search for and select the appropriate driver and enter the date in which the driver reviewed the corrections.


Click Save once all necessary information is entered.

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