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J. J. Keller Support Center

Editing Encompass Users

Note: Only Encompass Administrators are able to edit other users/administrators in Encompass.

These steps will walk through editing an Encompass® user (not an Encompass® ELD user) in the system.


Edit the user

Go to Setup in the menu in the upper right-hand corner.



Click on Users in the Maintain Users box.



Click "Edit" next to the user.

Note: The user can be deleted by clicking 'Del' next to the user.




Make any necessary changes to any of the files, and click Save at the top or bottom of the page.



Note: With the ELD Mandate, entering fake users, aliases, nicknames, or the like is not allowed. The use of "User Name3" (in this guide) is simply a placeholder for a real name. The entry you make should look more like this:


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