Skip to main content
J. J. Keller Support Center

Resetting Passwords for Encompass Users

If your Encompass® Users are unable to login and need to have their password reset, this is done by going to Setup in the drop-down menu in the upper right hand corner.

clipboard_e092b034228d2b09ae97b8edbf983430c.png

 

Select Users in the Maintain Users box.

clipboard_e017d384c20af5d4d6233c2d574519117.png

 

Select Edit Password next to the user in which the password needs to be reset.

clipboard_eb039f0fec32cfd77a68bf61ddb11641c.png

 

Create a new password for your user and click Save.

clipboard_ee6b2f866a5dac18c41bbee739c88a489.png

 

The Encompass® User should then login to Encompass and change their password to something of their choosing in Setup > Change My Password.

clipboard_ee8f22f4870f774c9182bdf7eedf9162d.png

  • Was this article helpful?