Share Video Event With Driver

You can share a video event with a driver; they can then Accept or Dispute that an event was triggered for the driving action. First, locate and open the video event in question.

Then, click Share Event.

You can send the video to their email address (this will be automatically filled in with the driver's email address) or via SMS/Text.

The Status of the video event will be changed to Sent to Driver.

The recipient will receive a message with event details, allowing them to open the video to view, accept, or dispute the event.

From Email	From SMS/Text

Once the link is clicked, a webpage will open with details about the event.

If the driver Accepts the video event, it will come back into VideoProtects as Driver Accepted.

If the driver Disputes the video event, they can add a note explaining why they feel this event is erroneous. Once they submit their dispute, it will come back into VideoProtects as Driver Disputed. You can view the comment made under the Comments tab.

 

It is then up to your discretion on how to proceed with the video event.