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J. J. Keller Support Center

Entry Level Driver Training FAQ

If a school and/or instructor is on the Training Provider Registry(TPR), will I be ready to get my permit after taking ELDT online courses?

No, you will need to fulfill the behind the wheel portion of the requirement. 

 

Can I enroll myself in the ELDT Courses?

You must be enrolled via a Training Provider/school. Access the Training Provider Registry on the FMCSA Website here: Training Provider Registry (dot.gov)

 

I signed up for ELDT Courses on JJKellertraining.com without going through a Training Provider/school. What do I do now?

Visit the Training Provider Registry (dot.gov) and contact a Training Provider for next steps.

 

Does JJ Keller send any information to the DMV?

No, we do not communicate the completion of the ELDT Courses with the DMV. Instructors should certify on the TPR students' successful completion of the ELDT course by midnight of the second business day after the course was completed. 

You can check your record on TPR to see what instructors have entered about you by going to the TPR Website-Training Provider Registry (dot.gov)

 

I cannot get a hold of the Training Provider/school I was taking my courses through.

You have a few options:

  • Use the contact form on the TPR Website to contact your Training Provider.

  • Call your state's FMCSA Field Office - Contact Page

  • Report the school on the FMCSA Website.

I cannot get a hold of the Training Provider/school I was taking my courses through.

  • We suggest to:
  • In extreme cases - you can report the school on the FMCSA Website. To officially report a complain about a provider, the following information must be provided per CFR 49 386.12.
    • Your name, address, and telephone number
    • The name and address of the alleged violator and, with respect to each alleged violator, the specific provisions of the regulations that the complainant believes were violated.
    • A concise but complete statement of the facts relied upon to substantiate each allegation, including the date of each alleged violation.

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