Encompass Updates and Releases
We are continuously working to fix any issues that have arisen as well as dedicated to making consistent improvements for all of our users. The information below shows which areas we are working on improving and will be updated frequently as fixes are implemented.
In Progress Work
Third Party Providers
| Title | Description |
| Third Party Provider report report is causing a 500 error. | Sometimes when a user is on the Application Process tab and is needs to Request Additional Reports, when they check the third party provider checkbox and generate the report, they receive a 500 error. |
| MVR request fails to send to Third Party Provider | When users are attempting to request an MVR (Motor Vehicle Report) from a third party provider they are receiving an error message that states "Failed to send report request to the third party provider" |
Vehicle Focus
| Title | Description |
| The Old Hour End field value isn’t displaying defaults to (value of the Ending Hour Meter in the previous record) Add first time. | When adding a new instance for Hour Meter History the Old Hour End, which is the value of the most recent Hour Meter History, is not displaying a value. This value should be auto populating. |
| Company level not updated on Unit File and other tabs do not load after moving unit | After moving a unit from one company to another, the unit company level on both the profile card on the left and on the unit file are not updated to show the new company. If the user refreshes the page, the unit file does not load at all so the user has to go back to the unit list and re-open the unit file. Then the unit displays correctly. |
| The Save & Add Attachment button isn’t working in Out of Service Card when user adding new record. | Some users have found that when trying to add or edit out of service info in the Unit Service section of Encompass, they will click on the Save and Add Attachment button, but nothing will happen. |
Training
| Title | Description |
| User can enroll drivers in training courses despite not activating online training | There have been reported instances of users being able to enroll drivers/students in training courses without having the Online Training Coordinator option being enabled for their profile. |
| Extend Expiration for Training (Roster) is variable and inconsistent | We have found an inconsistency with how a "month" is being conveyed when setting an expiration date for enrolled courses. Currently all months are being displayed as 31 days and do not account for months where there are only 30 or less days in the month |
| Completed Courses Show in Enrollments Expiring Tab | When some users have completed online courses, they have seen that when viewing the Enrollments Expiring tab, the completed course is being listed as incomplete with an expiration date. |
DVIR Management
| Title | Description |
| Missing DVIRs - 90 days shows unit with no missing DVIRs | When looking at the roster of units with missing DIVR's in Encompass, units that do not have missing DIVR's are being shown incorrectly |
Maintenance, Inspections, & Cost
| Title | Description |
| Unit Type PM not displayed in PM views | When a Unit Type Preventative Maintenance item is added to a unit type, those units are not showing up in the PM views if it is the only PM for that unit |
| Part on Hand Quantities for Inventory Locations Showing Negative Values | When opening a part file and going to the inventory locations, the quantities of "Total On Hand" under "Fuel" are not showing the correct amounts |
| Units with Preventive Maintenance items with Due Dates not Displaying in PM-All Roster | We are currently seeing instances where when looking at Preventative Maintenance (PM) items that have a due dates attached to them are not being displayed whether the PM is overdue or not. |
Company Information, Rules, & Billing
| Title | Description |
| Renaming Company does NOT update company group record | Some usesrs have the ability to update a Compnay Name in their hierarchy without first using the daily generated password |
Drivers
| Title | Description |
| Update Import to Require DL Information if Mobile Login Data is Entered | While importing new drivers into Encompass, some users have found that the driver profiles are able to be created without necessary Drivers License information |
HOS
| Title | Description |
| Unassigned Events process is skipping the driver selector screen | When going through the process of assigning users to unassigned events, some users have experienced an issue where the system will automatically select a driver and skip to the next screen. |
Purging
| Title | Description |
| The Company Selector for the purges can allow user to select ALL records, not just those they have access to | It has been found that for users that have access to the top level of the company group structure, they are able to purge for other levels of the company that they may not be connected to |
| Repair Order Number Range and Completed Repair Orders only is not being Audited |
Applicants
| Title | Description |
| Add Functionality to Save Incomplete Online Application | An addition is being put in place for incoming applicants where if they are unable to finish their application at one time, they will have the ability to save and return at a later date in order to complete the application. |
| Date fields displaying incorrect year for some dates on Applicant File | The date fields on an Applicant File are displaying an incorrect year for some dates. |
| Add Functionality to Save Incomplete Online Application | This is new functionality that will be added in that will allow a user to save any work done on an incomplete driver application and then given the opportunity to return to it later. |
| 500 Error Printing Application | When attempting to print/download an application, some users have found that even though they poses the correct roles, they are still unable print/download the application. |
Drug and Alcohol Testing
| Title | Description |
| Add Date Range Picker to Positive Tests View | Currently, when users go into the Alcohol & Drug section to view positive tests, only positive tests from the last 30 days will be displayed. An addition is being made that will allow users to pick a specific date range of positive tests that will be displayed. |
Attachment Management
| Title | Description |
| Add Messages for Successes/Failures of Scanned Attachment Uploads |
When users attach files to Encompass, a scanning function occurs that ensures the files are safe. An addition will be made to this function where if the scan fails, users will receive an alert. |
| Add File Scanning to Attachments Tab in Employee & Unit File | The file scanning process will be receiving a remodel to ensure a more efficient and effect process is put in place. this remodel will include changes such as instructions on how the process works and alerts that show the status of the scanning process. |
| Issues on Retrieve Attachments page for employees and units | Some users have found that trying to retrieve attachments from Encompass, they have experienced issues with the access code that they receives as well as with interacting with the buttons on the retrieval page. |
Released Work
| Title | Description | Released Area | Date Implemented |
| Error saving new unit indicates no fuel type or number of axles despite values being selected | For users who have only one value available to be selected under "Fuel Type" and "Number of Axles", these values should auto populate when adding a new unit, but currently users are recieving an error message stating "A valid Fuel Type must be selected" and " Number of Axles is required" | Vehicle Focus | 04/24/2024 |
| Date of Last Reading field value wiped out/blank in Current Odometer card when user deleting Odometer History record | When deleting odomoter history records it appears as though some users have been seeing an issue where the date of last reading for the current odometer card is empty. This field should be populated at all times | Vehicle Focus | 04/24/2024 |
| Retraining date populates when date interval not specified |
On the Add Training Info page, when adding a last completed date to a driver's training checklist item and the checklist item is not recurring (date increment is not specified), the retraining date is set to the last completed date. When the date increment is set to not specified the retaining date should not auto-populate with a date. |
Training | 04/24/2024 |
| 500 Error Enrolling Driver in Course | When enrolling usesrs in certain courses such as "Cargo Securement: Flatbeds", they have been receiving 500 errors | Training | 04/24/2024 |
| Mobile login for users with same license info should not be allowed |
Users should not be able to add a mobile user login for a second driver using the same Drivers License Number as another driver that already has an exsiting login. Users are able to create the multiple mobile user logins using the same Drivers License Number, but only when the Drivers License Number is entered earlier and obfuscated in the Add User Login modal |
ELD & Mobile Settings | 04/24/2024 |
| Update Odometer Calibration Field to CompanyLevel Time Zone | When viewing/exporting the ELD Device List via Settings > Vehicles > Connected Device List, the export file contains the Odometer Calibration Date, but instead of converting it to the CompanyLevel's time zone, it's retaining UTC. | ELD & Mobile Settings | 04/24/2024 |
| Selecting unit from Missing DVIRs - 90 days shows last 180 days | When you select a unit from the missing DVIRs - 90 days you are redirected to the unit DVIRs Missing the default range is 6 months not 3 months | DVIR Management | 04/24/2024 |
| Employee move 'select a reporting level field' grayed out for one virtual | When attempting to move a Driver from one company to another, users have been experiencing an issue where the "select a reporting level" dropdown is grayed out | Drivers | 04/24/2024 |
| Supporting documents card on View Log page doesn't update when going to next or previous log | When viewing a driver's log that has a supporting document, if the user clicks previous log or next log button to look at a different log, the supporting documents card doesn't update. | HOS | 04/24/2024 |
| Log grid and violation card issues when daylight savings starts and ends | Issues have been found for logs that took place on daylight savings where the listed times are around an hour late | HOS | 04/24/2024 |
| User cannot edit non-driving event after Unassigned event claimed | We have found that currently some users are unable to edit non-driving events in their Encompass Log edit view where the driver had accepted an unassigned log event prior to the driver logging in | HOS | 04/24/2024 |
| Add exempt log displays as hours and minutes as minutes and seconds in some scenarios | We have found an inconsistency in the display formats of hour Hour of Service logs where some logs are saved as hh:mm and others are saved as mm:ss | HOS | 04/24/2024 |
| Corrections To Add Driver Log Modal | When adding corrections to existing driver logs, some users have seen a question referring to driver types which should auto populate as well as a radio box related to "Returned to and Released From Normal Work Reporting Location" which should not be present | HOS | 04/24/2024 |
| Self Employment or Temp Agency question should be disabled if the other is selected on Add/Edit Previous Employer Info modal | When entering past employment information for an Applicant, there is a section that acts about previous employment where there is one radio button that asks "Was this self-employment" and a second that asks "Was this a temp agency". Currently if you select one radio button, you are able to select the other as well. When a user selects one of the two radio buttons, the other should not be accessible. | Applicants | 04/24/2024 |
| Custom questions aren't displaying new values when they are Updated | When updating the custom questions for the Driving Information section of applications, it appears as though the information is not always updating and will display the old data instead | Applicants | 04/24/2024 |
| Units with Pre-Trip (and Post-Trip) Defects alert and view counts don't match | When the user goes to alerts > vehicle > unit maintenance the number on the alerts for 'Units with Post-Trip Defects' and 'Units with Pre-Trip Defects' does not match the results when the user opens the alert. | Alers | 04/24/2024 |
| Add New User modal shouldn't populate current user's email and password | When going through the process of adding new user profiles to Encompass, some users have found that fields related to usersnames and passwords are autofilling information related to the current user that is creating the new profile. | Users and Security | 04/24/2024 |
| Attachments opened in browser saved with GUID for filename | When users have been saving attached from Encompass, they have found that the name of the attachment will not show the name displayed in Encompass but instead will produce a GUID value that should not be seen. | Attachment Management | 04/24/2024 |
| Enable Encompass user to reassign drive time in team driving | When drivers are in a team and one driver drives on the other driver's hours, this change enables the Encompass users to reassign the erroneous drive time to the correct driver. | Drivers | 04/10/2024 |
|
Gaps in Employment Card causing Field Validation Error to be displayed |
When filling out the Gaps in Employment section of an application,users have received error messages saying that the Name, Street Address, City, State, and Zip fields have not been filled out |
Applicants | 04/10/2024 |
|
New company level not showing after Add |
When users go to edit, and assing an employee to a new company, the new company has not been showing under the employees profile | Drivers | 04/10/2024 |
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Attachment extraction tool duplicate files correction |
Attachment extraction tool has not been extracting files with the same name at the same time |
Attachment Management | 04/10/2024 |
| Time selector control format causes time to display outside the time field |
Time selector box previously did not fit into the allotted space. Impacted areas that use the same selector are DVIR, Out of Service/Unit Service, Supporting documents, Team driving entry, Employee Log ELD Event. |
Users and Security
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04/10/2024 |