Skip to main content
J. J. Keller Support Center

Mobile Device List

This article explains how the Mobile Device List in Encompass® tracks phones and tablets used by Drivers to access the application. The list automatically populates with key device information such as Device ID, Model, OS Version, last activity, and the last mobile user logged in. Devices cannot be manually added or edited, but Administrators can remove inactive devices using the Delete function; if a removed device is later used, it will repopulate in the list. This tool helps Administrators monitor and manage Driver mobile devices to ensure proper access and compliance.

 

As drivers log into Encompass® ELD, the Mobile Device List will begin to show phones or tablets that Drivers are using to log into the application.  Encompass tracks these mobile devices with the following fields:

  • Device ID
  • Last Activity
  • Model Number
  • Device OS & Version
  • Encompass® ELD Version
  • Compliance Tablet
  • Trimble CoPilot Installed
  • Last Mobile User Logged In
  • Last Online ELD #

 

To view the mobile device list

Go to Settings > Vehicles.

clipboard_e1a98d17824b35abb7e3fc97b730b4164.png

mobile device list.png

Then under Encompass Device Settings, go to the Connected Devices List.

mobile device list 1.png

Then, click the Mobile Devices tab at the top. A list of devices will populate, along with various columns of information for those devices.

mobile device list 2.png

Adding Mobile Devices

Devices cannot be manually added to this list. This list is automatically populated when an Encompass® ELD user logins in on a phone or tablet. This behaves in a similar way to the ELD Device List.

 

Editing the Mobile Devices

The device information cannot be edited as this information is coming straight from Encompass® ELD. Devices that are no longer in use can be removed from this list however, by selecting the check box to the left of the device and clicking Delete (in red below). Or, you can hover over the device and click the trash can icon, shown in blue below.

clipboard_e750c4cb7785b2fbeb375830128f74cbf.png

If a mobile device is deleted from the list, but an Encompass® ELD user logs back into the application on that device, it will repopulate in the Mobile Device List.

 

  • Was this article helpful?