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J. J. Keller Support Center

Company Information

Basic information about your company, such as Company Name, Address, and DOT Number can be added in Encompass via Settings.

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From there, click on Company Level Listing in the Company Info box.

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Click the Edit option (pencil icon) next to the Company Name. You can also click on the Company Name itself to open up an information page and edit from there. (If you need to edit specific levels within your company, make sure you are selecting the appropriate one to edit.)

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Important Note!

The ELD Mandate requires that the Company Name match the Carrier Name the DOT Number is registered to or the DBA (Doing Business As) name that it is registered to. 

A good practice to follow where there are multiple Company Locations is listed below:
DOT registered name is ABC Company.
If this company has multiple "Locations" or virtual companies that share the same DOT Number, then they should be named in the following suggested pattern:
ABC Company - Appleton
ABC Company - Green Bay
ABC Company - Denver

Key Takeaway: When entering the Company Name, the registered Carrier Name is always first.

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Enter in the appropriate information. Note: Fields in red are required. Additionally, the DOT Number field is not a required field, however, the DOT Number is required by the DOT in a Roadside Inspection. This is where it is entered.

Once all necessary information is entered, click Save.

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