VideoProtects pages can be controlled by security roles and permissions. These permissions will provide specific access to various areas of VideoProtects depending on the user.
Note: Only users with Super Admin access are allowed to adjust other user roles and permissions. See below for a full list of permissions.
Setting Up New Users
From the menu on the left, click Settings > Users.
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Click Add User on the top right.
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Enter the first name, last name, email, phone number (optional), and choose a User Role (See below for a full list of permissions.). Click Next.
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Update the UI Settings such as country, timezone, and distance measurement system for the User. Click Add to finalize adding the user to the system.
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The newly added user will receive an email to Activate their account. This activation link is valid for 30 days. The user should click the Activate Account button.
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Then, click Set up.
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Enter a new password and Continue.
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Once a password is configured, the new user will be taken to the app widget dashboard. Select the VideoProtects tile to proceed to login.
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User Roles and What They Allow/Restrict
Super Admin:
- All permissions included/allowed in Video Admin
- Only user with the capability to view the Users tab to assign roles to other users within the fleet
- The Super Admin can assign the Super Admin role to other users (so there can be multiple users with Super Admin
- Super Admin role can be revoked if there is another Super Admin setup for the fleet – Super Admin cannot be revoked if there is only one Super Admin in the fleet
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Admin:
- All permissions included/allowed in Video Event and Recall (View + Edit) role
- All permissions included/allowed in Video Recall (View + Edit) role
- Allows access to Settings, with the exception of Users (which includes Event configuration, Event settings, Locations).
- Allows access to download videos
- Can delete videos
- Allows access to add/edit Drivers and Vehicles
- Allows access to Live Mapping
- Allows access to Locations
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Events & Recall - View + Edit
- Allows access to Video Events, Video Event Details, Video Recall
- Restricts access to Drivers, Vehicles,and Settings pages
- Allows performing any edits to a video:
- Multi-select for bulk action
- Marking event as Completed/Dismissed
- Can edit the driver
- Can send the event to driver for review
- Can set the Action Taken value
- Can enter comments
- Can flag a video event
- Can update Video Event Workflow status (i.e. Viewing a video will mark the video as In Progress)
- Restricted from downloading videos
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Recall View + Edit:
- Allows access to Video Recall page
- Can view, request and promote recalled Videos
- Restricts access to Video Event List, Video Dashboard , Drivers,Vehicles, Settings
- Restricted from downloading videos
- Restricted from deleting videos (feature coming soon)
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Events - View Only:
- Allows access to Video Events, Video Event Details and Video Dashboard pages
- Restricts access to Video Recall and Configuration (which includes Add/View Installers, Device Associations and Config Settings) pages
- Restricted from making any of the following edits on Video Events and Video Event Details pages
- Cannot multi-select for bulk action
- Cannot mark event as Completed/Dismissed
- Cannot edit the Driver
- Cannot send event to the driver for review
- Cannot set the Action Taken value
- Cannot enter comments
- Cannot flag a video
- Restricted from downloading videos
- Restricted from updating the Video Event Workflow status (i.e. Viewing a video will not mark the video as In Progress)
- Restricted from deleting videos (feature coming soon)
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Installer
- Allows access to Vehicles>Device Pairings page
- Can add new pairing
- Can view roster
- Cannot edit pairing
- Cannot perform any bulk action
- Cannot export
- Restricts access to Dashboard, Video pages, Vehicle, Driver page, Settings
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