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J. J. Keller Support Center

Camera Tracking in Encompass

GPS tracking of the cameras can be enabled in Encompass. The camera/s will then display on the live map in Encompass, indicating where the cameras are currently in use, as well as the directional movement of the camera.


To turn on this setting, go to Video > Configuration > Device Associations.


Locate the unit with the camera that you would like to turn tracking on for. Then, click the Edit pencil.


Next, switch the toggle to turn on GPS Tracker. Remember to Save when finished.



There is no extra work on the drivers' end that needs to occur to successfully implement camera tracking.

Now, the camera will be visible on the live map, including its directional movement. The camera tracking feature will ping the camera location every 5 minutes.



NOTE: Users will not be able to see the cameras on the live map without the following permissions/user roles: Encompass ELD (View Mapping), Unit Files (View Only), and Vehicle Tracking (View Mapping)


You may need to enable Display Camera Tracking in the Map Legend in order for the camera/s to display on the live map. (If Display Camera Tracking is crossed out/has a line through it, this means the cameras will not appear on the map. Click to enable the cameras on the map.)


The color of the camera icon on the map indicates the camera's current tracking status:


For example, the images below display a camera that has no data/the vehicle has not moved within the past 2 hours (red camera), as well as a camera that has no current data/the vehicle is stopped (gray). The green cameras indicate that there is current data/vehicle is in motion.


Click on the camera icon to reveal more details.



*It is possible that you will see a camera and ELD in the same vehicle appear in slightly different spots. The difference is assumed to be from different GPS technology and different rates of pings.

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