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J. J. Keller Support Center

Encompass Release (10/23/2024)

Area Description Reference ID
Repair Order Detail

In Repair Orders, a customer may purchase a starter for the truck and be able to return the core of the starter

for credit. In order for the cost of the repair to be reflected accurately, the user needs to be able to enter  a

negative cost.  The Miscellaneous Cost field has been modified to allow the entry of negative values.

149874
Alerts Fixed and issue that prevented an email alert from being sent when a driver was driving without being connected to an ELD. 141015
Driver Profiles Removed the Platinum and Premium Video Profiles as they are no longer supported. 136611
Training

A problem was corrected that caused the training completion info to not be updated in the

Training Checklist for a driver (Last Completed, Grade, Score).  Caused by an original enrollment

expiring and then the driver being re-enrolled in the course.

147328
Unit Attachments

When trying to email and attachment for a vehicle, the user was given a message, “We’re sorry but an error

has occurred with this request. Please try again or Contact Support for Assistance.” even though all information

was properly entered.  Change made to fix the issue an enable the attachment to be emailed.

150501
Timesheet

When a new driver was added as a Timesheet driver they were given an “Access Denied” message in the DVIR

application even though they were enabled.  Issue fixed so that the drivers are properly enabled.

150596
Missing DVIR

Missing DVIR and Missing DVIR Past 90 Days should be including and checking for unassigned events when

providing the missing data. Modified the process to check all Unassigned Events when doing its calculation.

140477
Mapping

Change made to prevent drivers with the Advanced Driver Management Profile from showing on the map when

user looks at Dashboard Map, Live Map or Auto Refresh Map.

145850
PM

For past due, the system wasn’t properly calculating the timing when a replacement of an odometer happened

and that issue was fixed.  For the coming due, date due was not being properly incremented causing incorrect values.

  Now the past due dates are properly adjusted and displayed and the coming due is calculating the proper increments

and when there is a past due it is displayed in the detail.

150465
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