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J. J. Keller Support Center

Filling Out an Online Application

When applicants access the Online Application URL, they are guided through various sections and questions. To begin, they should click Start New Application. (See Saving an Application below for information on saving/resuming.)

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Before continuing with the application, applicants should be prepared to provide the following information:

  • 3 years of residence history
  • 3-10 years of current or previous employment history, including any gaps in employment
    • Full addresses, phone numbers, and employment dates needed for previous employers
  • 3 years of traffic conviction and violation history
  • 3 years of motor vehicle accident history
  • Copy of driver's license
  • Use your legal name as it appears on your driver's license

When ready, they can click Start Application.

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The applicant will proceed through each question/section.

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Save Application to Continue Later

Once at least the entirety of the first page of the application is completed, and all Required fields on the current page the applicant is on are completed, the applicant will be able to Save the application in case they need to exit and resume filling it out later.

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Once Save Application is clicked, a pop-up will appear with important information the applicant will need in order to resume the application later.

  • The Username & PIN will need to be entered when resuming the application
  • The PIN cannot be recovered. Store this PIN securely.
  • If there hasn't been activity on the application for 30 days, it will be deleted.

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Resuming the Application

When an applicant saves and returns to the application to continue filling it out, they will click Resume Saved Application on the application landing page.

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The applicant will enter the username and PIN provided to them upon initially saving the application.

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When the applicant successfully enters their credentials and selects Resume Application, they will be taken to the first page of the application, with all the saved data pre-filled. The application can be saved multiple times; the applicant will just need to enter the same credentials each time they want to resume the application.

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