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J. J. Keller Support Center

VideoProtects User Roles

VideoProtects pages can be controlled by security roles and permissions. These permissions will provide specific access to various areas of VideoProtects depending on the user.

 

Note: Only users with Super Admin access are able to adjust other user roles and permissions. See below for a full list of permissions.

 

User Roles and What They Allow/Restrict

View Only (Video Events):

  • Allows access to Video Events, Video Event Details and Video Dashboard pages
  • Restricts access to Video Recall and Configuration (which includes Add/View Installers, Device Associations and Config Settings) pages
  • Restricted from making any of the following edits on Video Events and Video Event Details pages
    • Cannot multi-select for bulk action
    • Cannot mark event as Completed/Dismissed
    • Cannot edit the Driver
    • Cannot send event to the driver for review
    • Cannot set the Action Taken value
    • Cannot enter comments
    • Cannot flag a video
  • Restricted from downloading videos
  • Restricted from updating the Video Event Workflow status (i.e. Viewing a video will not mark the video as In Progress)
  • Restricted from deleting videos (feature coming soon)

View + Edit (Video Events):

  • Allows access to Video Events, Video Event Details and Video Dashboard pages
  • Restricts access to Video Recall and Configuration (which includes Add/View Installers, Device Associations and Config Settings) pages
  • Allows performing any edits to a video:
    • Multi-select for bulk action (excluding bulk delete–feature coming soon)
    • Marking event as Completed/Dismissed
    • Can edit the driver
    • Can send the event to driver for review
    • Can set the Action Taken value
    • Can enter comments
    • Can flag a video event
  • Can update Video Event Workflow status (i.e. Viewing a video will mark the video as In Progress)
  • Restricted from downloading videos
  • Restricted from deleting videos (feature coming soon)

View + Edit (Video Recall):

  • Allows access to Video Recall page
  • Can view, request and promote recalled Videos
  • Restricts access to Video Event List, Video Dashboard and Configuration (which includes Add/View Installers, Device Associations and Config Settings) pages
  • Restricted from downloading videos
  • Restricted from deleting videos (feature coming soon)

Video Admin:

  • All permissions included/allowed in Video Event (View + Edit) role
  • All permissions included/allowed in Video Recall (View + Edit) role
  • Allows access to Configuration (which includes Add/View Installers, Device Associations and Config Settings) page
  • Allows access to download videos
  • Allows access to delete videos in bulk/multi-select (feature coming soon)

Super Admin:

  • All permissions included/allowed in Video Admin
  • Only user with the capability to view the Users tab to assign roles to other users within the fleet
  • The Super Admin can assign the Super Admin role to other users (so there can be multiple users with Super Admin
  • Super Admin role can be revoked if there is another Super Admin setup for the fleet – Super Admin cannot be revoked if there is only one Super Admin in the fleet

 

Setting Up VideoProtects User Roles in Geotab Portal

Go to VideoProtects > Configruation > Settings.

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Select the Users tab.

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A list of all users will populate. The Super Admin/s of the site can click on the role they wish the desired user to have.

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