VideoProtects: Device Associations/Pairing

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To view the currently paired and unpaired cameras in Geotab, go to VideoProtects > Device Association.

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A list of paired and unpaired cameras will be displayed, along with additional information about the camera. Results can further be filtered by the specific camera serial number, or by the vehicle name. You can also sort each column by clicking on the column header/s.

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WHAT EACH COLUMN MEANS

Camera Serial #: The serial number associated with that specific camera
Camera Device Type: The type of camera it is
GO Serial #: The serial number of the Go Device associated/paired with the camera
Paired Vehicle: Which vehicle in your company the camera is currently paired with
Date Paired: The date on which the camera was paired to the vehicle
Last Heartbeat: The last time the camera was showing active and online
Last Processed Event: Indicates the last time a video was processed or pulled from the camera memory card
Pairing Status: Indicates whether the camera is paired or unpaired
Connection Status: Indicates if there is/is no power going to the camera
- Online: Vehicle is powered on, camera has power to it, and has a network connection
- Offline: Vehicle may be powered off; camera may not be plugged in; network issues may be preventing the camera from connecting to the server.

Add a New Pairing

To add a new pairing, locate the unpaired device in the list, click the ellipsis on the right, and select Pair.

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Find and select the GO Device in the dropdown list and click ADD at the bottom.

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Edit a Pairing

To change the GO Device in which the camera is assigned to, first click the three dots next to the desired camera information. Then, select Edit Pairing.

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Choose a different GO Device from the dropdown. Click SAVE.

Delete a Pairing

To delete a pairing, click the three dots next to the camera information and then click Remove Pairing. Confirm the removal of this pairing.

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Request/Recall a Video

If needed, a video can be requested/recalled from a camera on the Device Associations page. Locate the camera you would like to request a video from. Click the three dots and then Request Video. Note: The camera must be Online for the request to succeed.

For detailed information on Video Recall, visit VideoProtects Video Recall.

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Select the date of the video event, the time the event occurred, and the duration desired. (A combined total of 2 minutes of video from the selected time is available for recall.) Click Request Video at the bottom when all details have been entered. Your request will be available in the Video Recall area of Geotab once processed.

Download Device Associations List

To download a spreadsheet (.csv) file of your device information, click the file button in the top right. All information on this page will be displayed in the spreadsheet.