Driver Forgot to Log Out

Did a driver forget to log out of the ELD application? The following steps are suggested if a logout does not occur:

1. When the driver is with the device again, follow Logging Out and Certifying Logs
2. The driver will edit the log and add an Off Duty status from the time they forgot to log out until 11:59:59 P.M. of the non-logout day.
   • For Android devices, see: Adding/Editing Log Events in Encompass® ELD for Android™
   • For iOS devices, see: Adding/Editing Log Events in Encompass® ELD for iPhone®/iPad®
3. Additionally, they will change statuses that are 12:00:00 A.M. on the current day and any other affected days to Off Duty.