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J. J. Keller Support Center

Ordering Individual MVRs

If a third-party provider has been set up in your Encompass account, individual MVRs (Motor Vehicle Reports) can be ordered directly through Encompass.

(If you need more information about third-party providers, contact your J. J. Keller Sales Representative.)


Go to Drivers > Driver Qualification.


Locate and click on the employee you are looking to generate an MVR for. The employee's Driver Qualification file will open.


Next, click the ellipses button next to Driver Qualification. Select Request MVR from... (This will differ depending on what third-party service your company uses.)


Click Yes, Request MVR to confirm the submission of the request.


View MVR Requests

To view MVR Requests, go to Drivers > Driver Qualification > MVR Requests.


Here you will see details about the employees, the report date, what type of request it was, the request status, etc. The Request Status column will indicate what phase the MVR request is in (Ordered, Completed, Errored [if any errors were found], etc.) Hover over an employee's line to View the report details.

mvr view 1.png

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