Expert Help provides the ability for Encompass users to ask regulatory questions directly to J. "One of our drivers has a current med card, but he went to renew it yesterday even though his card doesn...Expert Help provides the ability for Encompass users to ask regulatory questions directly to J. "One of our drivers has a current med card, but he went to renew it yesterday even though his card doesn’t expire for a couple of months. "When a driver who is in the random pool was selected prior to no longer being a DOT driver does the employee still have to test or would this be an exception? To access Expert Help in Encompass, click the Expert Help from the left navigation menu.
