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J. J. Keller Support Center

Contact Trainer

Trainers can be contacted from the mobile application using the Contact Trainer option within the menu.  Select the menu in the upper left hand corner.

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Select Contact Trainer.

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Tap Select Trainer to Message. Select View Previous Message to view a history of messages.

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Tap the name of the trainer to send a message to.

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Tap Subject to select what the message is about.  Choose from the currently enrolled classes, or Technical issue.

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Complete the body of the message.  Once the message is complete, select Send in the upper right hand corner.

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A success message will then be displayed. Dismiss the message by selecting Back to Contact (which will prompt the select a trainer screen) or View Message Thread (which will prompt the view previous messages screen).

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