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J. J. Keller Support Center

Encompass Release (7/16/2025)

GENERAL

Area Description Reference ID
Usability Deleted/Updated records sometimes requires users to manually refresh the page for the change to display correctly  
Attachments Download all option when emailing attachments isn't saving all files  
Mapping "Enter the number of lines to preview" function not working when importing landmarks  
Mapping Geocode landmarks to improve map loading performance  
Mapping Address Entry field values are wiped out when switching to GPS Coordinates Entry and back when adding a Landmark  
Mapping Invalid file extension message in Add Landmark modal  
DVIR Selecting drivers in a different company than the DVIR company throwing 404 error  
Forms Incorrect PSP form in Hiring Process  
Units 500 Error when Filtering Vehicles by Billable Cost or Billable Tax  
Units 500 Error when Filtering Vehicles by Wheel Base  
Alerts Drivers with Critical Violations in Last 45 Days alert count mismatch  
Alerts 500 Error when filtering for Post-/Pre-trip Defects in Advanced Filters  
Training Extend Expiration action is applying to entire Training Roster as opposed to selected drivers  
Alcohol & Drug Disposition field is incorrectly editable when viewing a Return to Duty drug test  
Online Application Add validation to Previous Employers. A single employer cannot be listed more than once with overlapping dates.  
Online Application Custom questions incorrectly displaying when 'show in list' is set to No  
Online Application Application date in Online Application is not being honored  
Online Application Max Length for Username error when attempting to log in to a saved application  
Driver Qualification Employee Hire Date not displaying correctly in Annual Review Roster  
Settings State field value is storing blank value when Adding Multiple Mobile user logins and state drop down is left blank  
Settings 500 Error when filtering Connected Devices List  
Settings Copy User Security Roles link incorrectly displaying when a user does not have Administrator role  
Applicants Viewing previous employers on an applicant file lists attachment records but the user cannot view the attachments  
Applicants Investigations & Inquiries subtab incorrectly displaying No Applicants  
Hours of Service DOT Calculated Violations checkbox is incorrectly enabled  
Hours of Service Some supporting doc times incorrectly display as PM instead of AM  
Reports Units assigned to reporting levels are missing from Fuel Listing Report  
Reports Trip Information Report Mileage displaying and calculating incorrectly  
Reports Unable to render paginated report error when trying to run ELD Mapping Data report  
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