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J. J. Keller Support Center

How to Request Learner Changes (TPM)

The below information is for customers who have purchased J. J. Keller's Training Program Management service. 

If you would like to add, edit, delete/deactivate/terminate learners in your system, please send the following information to Edie Herfel, Client Success Specialist (eherfel@jjkeller.com). Please follow the format laid out below.

 

Add Learners

Please Add the following Learner(s):

Learner ID

Learner Name(s)

Learner Email Address

Learner Location

Learner Group

Learner Job Function

Need to be Enrolled in a New Hire Curriculum? (Yes or No)

Need to be Enrolled in this month's course? (Yes or No) 

Need any additional training such as back-logged training or specific courses unique to this learner? 

 

Edit Learners

Please change:

Learner ID

Learner Name

Learner Email Address

Learner Job Function

Learner Group

 

To:

Learner ID

Learner Name

Learner Email Address

Learner Job Function

Learner Group

 

Delete/Terminate/Deactivate Learners

Please Terminate the following Learner(s):

Learner ID

Learner Name(s)

Note: (This is not a required field and can be left blank. We can add a note if you wish. Example: the reason they no longer work for the company.)

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