Expert Help
Need help with a regulatory question? Our Compliance Experts are here to help! Whether you prefer to send a message, schedule a call/video meeting, or submit a Research Request for complex issues, our Expert Help feature provides you unlimited access to our experienced experts to get the answers you need.
The Compliance Experts
The Compliance Experts responsible for J. J. Keller’s regulatory content are recognized leaders in safety and compliance, with 500+ years of combined experience. They play an integral role in developing our products and services and continually monitor regulatory activity across all 50 U.S. states and Canada to stay ahead of pressing industry issues.
You can find Expert Help by going to the left side Navigation Bar under Resources.
From here, you can select which of the 3 options you prefer to utilize to reach out to our experts: Message an Expert, Schedule a Call/Video Meeting, or Submit a Research Request.
Message an Expert
Have a regulatory or compliance question and need clarity fast? Send a message and a compliance expert will reply within 1 business day (often within hours).
- Get direct answers from experienced experts.
- Track all back-and-forth in your Message History.
- Ideal for targeted questions and timely guidance.
To message an expert, click Send a Message.
Fill out the details of the request in the form provided. Click Submit.
Schedule a Call/Video Meeting
Prefer to talk it through? Our experts are available for calls or video meetings. After you request a meeting, we’ll send time options to fit your schedule.
- Discuss scenarios in detail.
- Share context live and get real-time guidance.
- Great for nuanced topics that benefit from conversation.
To schedule a call/video meeting with an expert, click Schedule a Meeting.
Fill out the details of the request in the form provided. Click Submit.
Submit a Research Request
Working through a complex issue? For in-depth inquiries, our experts conduct thorough research and deliver detailed reports to guide you and your organization.
- Best for multi-faceted or high-stakes topics.
- You’ll receive a structured, actionable report.
- We’ll confirm scope and details before we begin.
To submit a Research Request, click Submit a Request.
Fill out the details of the request in the form provided. Click Submit.
NOTE: To view your submission history and answers to your requests, click Your Message History. From here, you're able to see a listing of all of your requests, open or closed, that have been submitted to our experts.
