Border Crossing
This article explains how to use the Border Crossing function in Encompass® ELD to switch between U.S. and Canadian rulesets. This feature is available only if Canadian rulesets are enabled for the company, and Drivers should contact their Administrator or J. J. Keller Support if the option is not visible. From the Encompass® ELD Dashboard, Drivers can access the Border Crossing or Change Operating Zone menu, select the new ruleset, adjust the crossing time if necessary, and confirm the change. The updated ruleset will display on the Dashboard, and drivers must acknowledge the new limits when switching into U.S. rulesets.
Note: This option is only available if any Canadian rulesets have been enabled in Encompass. Drivers: Contact your Administrator if you are not seeing this option. Administrators: See Company Settings and Rules for more information about Rulesets. If Canadian rulesets aren't available for your company, please contact support: support@jjkeller.com or 1-800-327-1342.
From the Encompass® ELD dashboard, tap the Menu in the upper right and select Border Crossing.
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The driver's Current rule set is noted at the top of the screen. Select a New ruleset for the border crossing. The Time is indicated as the time in which the Border Crossing is taking place. (In the event that changing the Border Crossing time is needed, tap on the Time to update it to reflect the time the crossing took place.)
Tap OK to complete the Border Crossing
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(Tap on the New cycle field to select a different ruleset, if applicable.)
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The new ruleset will display on the Dashboard.
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If you are driving into the United States from Canada, the menu option is titled "Change Operating Zone".
Then, you can select the correct U.S. ruleset.
A pop-up notification will display that asks the driver to accept the new limits of the switched-to ruleset.
