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9/28/22 VideoProtects Product Update

9/28/22 VideoProtects Product Update

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Area	Description
Tamper Detect	Updated how Tamper Detect will resolve: Tamper Detect will resolve when the camera and Go device are both on and moving for three consecutive 10-minute periods. If no resolve in 24 hours, another notification is sent, and then every 24 hours after that until it is resolved. For instructions on enabling Tamper Detect, visit Tamper Detect in VideoProtects.
Video Recalls	The map on the Video Recall page will now show a "Map currently unavailable" message due to the location being unknown.
Combination Events	An (i) tooltip has been added to the video details page and the driver app for Combination events. Users can now hover over the (i) tooltip to see what events are included in the Combination event.

Area

Description

Tamper Detect

Updated how Tamper Detect will resolve:

Tamper Detect will resolve when the camera and Go device are both on and moving for three consecutive 10-minute periods.
If no resolve in 24 hours, another notification is sent, and then every 24 hours after that until it is resolved.

For instructions on enabling Tamper Detect, visit Tamper Detect in VideoProtects.

Video Recalls

The map on the Video Recall page will now show a "Map currently unavailable" message due to the location being unknown.

Combination

Events

An (i) tooltip has been added to the video details page and the driver app for Combination events. Users can now hover over the (i) tooltip to see what events are included in the Combination event.