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J. J. Keller Support Center

Importing Users

Begin with downloading the import template at the top of the Remote Users page.



Once the template is complete, save the template to your machine.

NOTE: When entering the State, type the full state name, not the two-letter abbreviation.


The State and Zip Code determine which posters the remote user will be automatically assigned to them; State determines the state level posters and Zip Code determines the local posters, if applicable.


Then, select Import User from the top of the Remote Users page.



Select the saved template from your machine.



Once the file is selected, the import will automatically occur and a success message will be displayed.



If an error occurs, click on the link to download the User Upload Results. The reason for the error will be displayed. Make the necessary changes and attempt the import again.


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