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Updating the Encompass® ELD Application on a Compliance Tablet

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This article explains how to update the Encompass® ELD application on a J. J. Keller Compliance Tablet, which is locked down and cannot use the Google Play Store. Updates are delivered through the application itself, either prompted at login or manually by navigating to Menu > System Menu > File > Check for Updates. If an update is available, users can download and install it directly, following on-screen prompts. WiFi connectivity is required if Trimble CoPilot is installed. The process includes downloading the update, confirming installation, and relaunching the application to resume use.

 

Upon logging into the application on a Compliance Tablet, Encompass® ELD will check to see if there is an update available.  If there is, the user will be prompted with the following message:

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The user will then be prompted through a series of screens to update the application.

 

If the user does not select yes to update here, or there is not an update available at the time of login, the user can check for updates within the application. From the Encompass® ELD dashboard, tap Menu in the upper right hand corner and select System Menu.

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Select File.

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Select Check for Updates.

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If an update is available, this page will indicate so and the Download button will become active.  Tap Download to download the update.

Note: If Trimble Co-Pilot is installed on the tablet, the user must be connected to WiFi before they are able to update the application.  Go to Menu > WiFi Settings from the Encompass® ELD dashboard to connect to a local WiFi network.

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As the download is in progress, this page will then display Downloading updates...

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The user will then be alerted once the download is complete that the application will need to close to install the update.  Tap OK.

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Tap Install.

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The screen will display that the application is installing. Once the installation is complete, the user may be prompted to allow installation from Google Play Protect.  Select Allow.

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The application will then close. If the application doesn't automatically re-launch, select the app to launch it and login.

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