Skip to main content
J. J. Keller Support Center

Encompass New UI: Work in Progress

 We are continuously working to fix any issues that have arisen as well as dedicated to making consistent improvements for all of our users. The information below shows which areas we are working on improving and will be updated frequently as fixes are implemented.

 

 

In Progress Work

 

Team Driving

Title Description
Enable Encompass user to reassign drive time in team driving When drivers are in a team and one driver drives on the other driver's hours, this change enables the Encompass users to reassign the erroneous drive time to the correct driver.

 

Third Party Providers

Title Description
Third Party Provider report report is causing a 500 error.  Sometimes when a user is on the Application Process tab and is needs to Request Additional Reports, when they check the third party provider checkbox and generate the report, they receive a 500 error. 
MVR request fails to send to Third Party Provider When users are attempting to request an MVR (Motor Vehicle Report) from a third party provider they are receiving an error message that states "Failed to send report request to the third party provider"

 

Vehicle Focus

Title Description
Error saving new unit indicates no fuel type or number of axles despite values being selected For users who have only one value available to be selected under "Fuel Type" and "Number of Axles", these values should auto populate when adding a new unit, but currently users are recieving an error message stating "A valid Fuel Type must be selected" and " Number of Axles is required"
Company level not updated on Unit File and other tabs do not load after moving unit After moving a unit from one company to another, the unit company level on both the profile card on the left and on the unit file are not updated to show the new company. If the user refreshes the page, the unit file does not load at all so the user has to go back to the unit list and re-open the unit file. Then the unit displays correctly. 
Date of Last Reading field value wiped out/blank in Current Odometer card when user deleting Odometer History record  When deleting odomoter history records it appears as though some users have been seeing an issue where the date of last reading for the current odometer card is empty. This field should be populated at all times

 

Training

Title Description
Retraining date populates when date interval not specified

On the Add Training Info page, when adding a last completed date to a driver's training checklist item and the checklist item is not recurring (date increment is not specified), the retraining date is set to the last completed date.  When the date increment is set to not specified the retaining date should not auto-populate with a date.

500 Error Enrolling Driver in Course When enrolling usesrs in certain courses such as "Cargo Securement: Flatbeds", they have been receiving 500 errors
Extend Expiration for Training (Roster) is variable and inconsistent We have found an inconsistency with how a "month" is being convayed when setting an expiration date for enrolled courses. Currenly all months are being displayed as 31 days and do not account for months where there are only 30 or less days in the month

 

ELD & Mobile Settings

Title Description
Mobile login for users with same license info should not be allowed

Users should not be able to add a mobile user login for a second driver using the same Drivers License Number as another driver that already has an exsiting login. Users are able to create the multiple mobile user logins using the same Drivers License Number, but only when the Drivers License Number is entered earlier and obfuscated in the Add User Login modal

Update Odometer Calibration Field to CompanyLevel Time Zone When viewing/exporting the ELD Device List via Settings > Vehicles > Connected Device List, the export file contains the Odometer Calibration Date, but instead of converting it to the CompanyLevel's time zone, it's retaining UTC.

 

DVIR Management

Title Description
Selecting unit from Missing DVIRs - 90 days shows last 180 days When you select a unit from the missing DVIRs - 90 days you are redirected to the unit DVIRs Missing the default range is 6 months not 3 months
Missing DVIRs - 90 days shows unit with no missing DVIRs  When looking at the roster of units with missing DIVR's in Encompass, units that do not have missing DIVR's are being shown incorrectly

 

Maintenance, Inspections, & Cost

Title Description
Unit Type PM not displayed in PM views When a Unit Type Preventative Maintenance item is added to a unit type, those units are not showing up in the PM views if it is the only PM for that unit
Part on Hand Quantities for Inventory Locations Showing Negative Values When opening a part file and going to the inventory locations, the quantities of "Total On Hand" under "Fuel" are not showing the correct amounts
Units with Preventive Maintenance items with Due Dates not Displaying in PM-All Roster We are currently seeing instances where when looking at Preventative Maintenance (PM) items that have a due dates attached to them are not being displayed whether the PM is overdue or not.

 

Company Information, Rules, & Billing

Title Description
Renaming Company does NOT update company group record Some usesrs have the ability to update a Compnay Name in their hierarchy without first using the daily generated password

 

Drivers

Title Description
Employee move 'select a reporting level field' grayed out for one virtual When attempting to move a Driver from one company to another, users have been experiencing an issue where the "select a reporting level" dropdown is grayed out

 

 

HOS

Title Description
Supporting documents card on View Log page doesn't update when going to next or previous log When viewing a driver's log that has a supporting document, if the user clicks previous log or next log button to look at a different log, the supporting documents card doesn't update.
Log grid and violation card issues when daylight savings starts and ends Issues have been found for logs that took place on daylight savings where the listed times are around an hour late
User cannot edit non-driving event after Unassigned event claimed We have found that currently some users are unable to edit non-driving events in their Encompass Log edit view where the driver had accepted an unassigned log event prior to the driver logging in
Add exempt log displays as hours and minutes as minutes and seconds in some scenarios We have found an inconsistency in the display formats of hour Hour of Service logs where some logs are saved as hh:mm and others are saved as mm:ss
Corrections To Add Driver Log Modal When adding correnctions to existing driver logs, some users have seen a question referring to driver types as well as a radio box related to "Returned to and Released From Normal Work Reporting Location". Both of these should not be present when editing or adding a driver log.

 

Purging

Title Description
The Company Selector for the purges can allow user to select ALL records, not just those they have access to It has been found that for users that have access to the top level of the company group structure, they are able to purge for other levels of the company that they may not be connected to
Repair Order Number Range and Completed Repair Orders only is not being Audited  

 

Applicants

Title Description
Self Employment or Temp Agency question should be disabled if the other is selected on Add/Edit Previous Employer Info modal When entering past employment information for an Applicant, there is a section that acts about previous employment where there is one radio button that asks "Was this self-employment" and a second that asks "Was this a temp agency". Currently if you select one radio button, you are able to select the other as well. When a user selects one of the two radio buttons, the other should not be accessible.
Date fields displaying incorrect year for some dates on Applicant File The date fields on an Applicant File are displaying an incorrect year for some dates.
Custom questions aren't displaying new values when they are Updated When updating the custom questions for the Driving Information section of applications, it appears as though the information is not always updating and will display the old data instead
Add Functionality to Save Incomplete Online Application This is new functionality that will be added in that will allow a user to save any work done on an incomplete driver application and then given the opportunity to return to it later.

 

Alerts

Title Description
Units with Pre-Trip (and Post-Trip) Defects alert and view counts don't match When the user goes to alerts > vehicle > unit maintenance the number on the alerts for 'Units with Post-Trip Defects' and 'Units with Pre-Trip Defects' does not match the results when the user opens the alert. 

 

Users and Security

Title Description
Add New User modal shouldn't populate current user's email and password When going through the process of adding new user profiles to Encompass, some users have found that fields related to usersnames and passwords are autofilling information related to the current user that is creating the new profile.

 

Attachment Management

Title Description
Attachments opened in browser saved with GUID for filename When users have been saving attached from Encompass, they have found that the name of the attachment will not show the name displayed in Encompass but instead will produce a GUID value that should not be seen.

 

 

 

Released Work

Title Description Released Area Date Implemented
Enable Encompass user to reassign drive time in team driving When drivers are in a team and one driver drives on the other driver's hours, this change enables the Encompass users to reassign the erroneous drive time to the correct driver. Drivers 04/10/2024

Gaps in Employment Card causing Field Validation Error to be displayed

When filling out the Gaps in Employment section of an application,users have received error messages saying that the Name, Street Address, City, State, and Zip fields have not been filled out

Applicants 04/10/2024

New company level not showing after Add

When users go to edit, and assing an employee to a new company, the new company has not been showing under the employees profile Drivers 04/10/2024

Attachment extraction tool duplicate files correction

Attachment extraction tool has not been extracting files with the same name at the same time

Attachment Management 04/10/2024
Time selector control format causes time to display outside the time field 

Time selector box previously did not fit into the allotted space.  Impacted areas that use the same selector are DVIR, Out of Service/Unit Service, Supporting documents, Team driving entry, Employee Log ELD Event.

Users and Security

 

04/10/2024

 

 


 

  • Was this article helpful?