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J. J. Keller Support Center

FAQ - When does the investigation have to be done?

Question

When does the investigation have to be done?

Answer:

Safety performance history information received from previous employers, or the prospective employer’s good faith efforts to obtain the information, must be placed in the Driver Investigation History file within 30 days of the start of the driver’s employment.

Note that previous employers also have 30 days to respond to the investigation, so it may be in the prospective employer’s best interest to submit the inquiry as soon as possible.