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J. J. Keller Support Center

FAQ - What happens if I forget my password?

Question

What happens if I forget my password? How do I access Encompass®?

Answer

You have a couple of options: 

  1. Use the "Forgot Your Password" link provided on the Log In page.  This will allow the system to send you a link to a password reset page. See this article for more information.
  2. Contact your System Administrator and have them reset it for you.  
  3. Contact J.J. Keller Support.

 

Of the above options, #1 is quickest.