Skip to main content
J. J. Keller Support Center

FAQ - If I have an attachment that is already saved and I edit it..?

Question

If I have an attachment that is already saved and I edit it (outside of Encompass), do I have to reattach it?

Answer:

Yes, you will have to rescan and attach the updated document again.  Encompass won't know you've edited the attachment outside of the system.