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J. J. Keller Support Center

FAQ - What are the recommendations for scanning and attaching files in Encompass?

Question

What are the recommendations for scanning and attaching files in Encompass?

Answer:

We recommend scanning files in black and white, even if they are color files. Keep the DPI (dots per inch) between 150 and 200. Save the files as PDF or TIFF. PDF is recommended highest. PDF and TIFF files allow for multi-page attachments in one file, while keeping the file size low.