Skip to main content
J. J. Keller Support Center

Mobile Device List

As drivers log into KellerMobile™, the Mobile Device List will begin to show phones or tablets that drivers are using to log into the application.  Encompass tracks these mobile devices with the following fields:

  • Device ID
  • Last Activity
  • Model Number
  • Device OS & Version
  • KellerMobile Version
  • Compliance Tablet?
  • ALK CoPilot Installed
  • Last Mobile User Logged In
  • Last Online ELD #

 

To view the mobile device list

Go to Setup

Setup.png

Scroll down to the J. J. Keller Mobile Settings box and click on Mobile Device List

clipboard_e1b98b7d81bc1edcf93bd2fb60be0200e.png

View the list of devices

clipboard_e471d161721b30bb94befe59f2136d611.png

 

Adding Mobile Devices

Devices cannot be manually added to this list. This list is automatically populated when a KellerMobile user logins in on a phone or tablet. This behaves in a similar way to the ELD Device List.

 

Editing the Mobile Devices

The device information cannot be edited as this information is coming straight from KellerMobile. These devices, however, can be deleted from this by selecting the check box to the left of the device and clicking Delete selected.

clipboard_e78c6565e433284f07724ae46e8acb27b.png

If a mobile device is deleted from the list, but a KellerMobile user logs back into the application on that device, it will repopulate in the Mobile Device List.

 

ALK Co-Pilot

If ALK Co-Pilot (companion application within KellerMobile on Compliance Tablets) licenses have been purchased, they will show at the top of the Mobile Device List.

clipboard_e328ffeaef861c334cec4fe33d7bd9c1f.png

If there are licenses available (i.e. the number at the top is greater than 0) and the device is a Compliance Tablet (denoted by the Compliance Tablet column saying Yes), check the box under the ALK CoPilot Installed heading to apply the license.  Client Service Support can then work with the administrator or driver to install ALK Co-Pilot on the tablet.

If ALK Co-Pilot licenses need to be purchased, the administrator will need to reach out to their Sales Representative.

 

Additionally, if an ALK Co-Pilot license needs to be removed from a device, simply uncheck this box next to the device.

  • Was this article helpful?