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J. J. Keller Support Center

FAQ - What types of Minimum Fees are there?

Question

What types of Minimum Fees are there?

Answer

J.J. Keller does offer different minimum fee options, depending on your account type and count of records.  This article addresses the most common types.

  • $10.95 Minimum: You might have this as an option IF
    • You're an E-Log customer only,
    • You signed up in later 2017 (i.e., November)
    • You have a valid credit card in Encompass
    • You only have 1 driver and 1 ELD in the system
  • $20.00 Minimum.  You can receive this as a minimum IF
    • You signed up in 2017
    • You have a valid credit card in the system
    • Your total bill amounts to less than $20.00
  • $75.00 Minimum: If you receive this for a minimum charge, it means:
    • Your bill is < $75.00
    • You don't have a credit card in the system

 

Actual Amount < $75.00

You can get billed for the actual amount (without a minimum) IF:

  • You have a valid credit card in the system
  • Your total is less than $75.00 BUT greater than $20.00.

 

Credit Card

Since the credit card is crucial to receiving a minimum charge, here an article explaining where to find it.