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J. J. Keller Support Center

FAQ - What are Product Codes and how do they relate to the bill?

Question

FAQ - What are Product Codes and how do they relate to the bill?

Answer

A Product Code (also known as "Material Code") is the way the billing system divides up the different service charges you will find on your bill.  When signing up for the system, you should have been alerted to a Price Schedule that included different charges for different types of records you might track in the system. 

 

Here is a list of common Product Codes and their Descriptions:

  Product Code Name Description
  23234 Encompass Active Drivers Drivers that do not have the Employment Status of Terminated.
  23235 Encompass Terminated Drivers with Attachments Drivers that have an Employment Status of Terminated with at least 1 attachment.
  23236 Encompass Terminated Drivers without Attachments Drivers that have an Employment Status of Terminated with no attachments.
  23239 Encompass Applicants without Attachments Applicants that are going through the hiring process.
  23240 Encompass Applicants with Attachments Applicants that are going through the hiring process with at least 1 attachment.
  23242 Active Powered Units Powered units, such as Tractor or Truck.
  23243 Encompass Disposed Units With Attachments Fee Units with a Disposition Date with at least 1 attachment.
  23301 Encompass Disposed Units Fee Units with a Disposition Date with no attachments.
  25995 Active Towed Units Units that have a Unit Type as Trailer, or, simply NOT a powered unit.
  38063 Billable ELDs ELD quantity based on the greater value between the contract OR the count of active ELDs.
  38066 Shipped Tablets Compliance Tablet Data Plan Fee per tablet.
  44440 ALK CoPilot Activations ALK Co Pilots licenses per contract.
  47988 Bundled ELDs - 24 month ELD Hardware Fee option paid over a 24 month period.
  47989 Bundled ELDs - 36 month ELD Hardware Fee option paid over a 36 month period.
  48586 Active Drivers With Scanned Logs Drivers that are inactive and have logs scanned into Encompass.
  22581 Minimum Monthly Access Fee Minimum amount charged per month, dependent on invoice amount, presence of valid credit card, and product selection.
427030 Fuel Tax Service Active Units attached to an ELD with at least 1 fuel tax trip.

 

You may find a slightly different listing on your bill depending on the contract and pricing schedule you signed up under.