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J. J. Keller Support Center

ELD Solution, Users - Create KellerMobile™ Users

KellerMobile™ users actually start as driver records in the system.  This is how the log data is associated with the record.   

 

Steps to Add a KellerMobile™ User

Method 1:  When you only need to add 1 KellerMobile™ user

  1. First, make sure the driver record is in the system.  To add a driver, see this article.
  2. Once drivers have been added, go up to Setup
    Users_AddKMUser_01.png
  3. Locate and click on "Mobile User Logins" (under J. J. Keller Mobile® Settings)
    Users_AddKMUser_03.png
  4. Click on "Add New Login"
    Users_AddKMUser_04.png
  5. Select driver from the "Employee" drop down
    Users_AddKMUser_05.png
  6. Enter UserName, password information.   A username must be at least 4 characters.  Passwords can be any length up to 15 characters.
    Users_AddKMUser_06.png
    Note: Under the new ELD Mandate, license information is required for the KellerMobile™ user. You can no longer skip this step.
  7. SAVE
  8. View Success Message
    Users_AddKMUser_07.png
     

 

Method 2:  When you have multiple KellerMobile™ users to add

  1. Like above, make sure the driver record is in the system.  To add a driver, see this article.
  2. Once drivers have been added, go up to Setup
    Users_AddKMUser_01.png
  3. Locate and click on "Mobile User Logins - Add Multiple" (under J. J. Keller Mobile® Settings)
  4. You'll see a parameter screen.  You can filter by any of the following:
    Users_AddKMUser_09.png
    • Company Level (Location)
    • Job Class
    • Employment Status
    • Employee
  5. Set your parameters and click "Get List."  If you leave the parameters at the defaults, you'll get all driver records (active) that don't have KellerMobile™ user account.
    Users_AddKMUser_10.png
    This example:  Filter by drivers with driver codes "IGood" to "SSmith" that aren't already KellerMobile™ users.
  6. A listing of drivers appears with some additional settings above it
    Users_AddKMUser_11.png
    Note: With the ELD Mandate, the license information is required. The system will not let you add a driver record without these fields filled out.
  7. If any license fields are missing, click the "Edit" link for the driver for this screen:
    KMUsers_06.PNG
    Fill the license information and SAVE
  8. Move to the next driver with missing license information.
  9. Continue until any driver missing license information is filled out.
    KMUsers_07.PNG
  10. Determine what values you'd like your driver to log in with -- i.e., Employee Code, First Name initial and Last Name (FLastName), OR First Name Last Name (FirstNameLastName)  
    KMUsers_08.PNG
    Select the drivers (checkboxes to left)
    Then click SAVE.
  11. View Success Message
  12. Users_AddKMUser_13.png

 

LOG IN PREFERENCE:  We've found lots of customers choose the Employee Code for KellerMobile™ driver login credentials.  Why?  It's usually shorter than the other two options.  Since most drivers have small devices with small keyboards, the shorter the username and password, the more likely they won't mistype.

 

What Next?

You'll need to communicate this information to the driver.  There isn't an automatic "Welcome to J. J. Keller Mobile" message that gets sent to them.  

 

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