Skip to main content
J. J. Keller Support Center

Video Event Remediation

 

Encompass® Video allows for remediation of events that drivers are triggering by their potentially unsafe behavior.  Before this can be done, however, coaches will need to be setup.  Once coaches have been setup, the remediation can take place on the event. 

 

Adding Coaches

Go to Performance Management. Select Setup from the drop down menu in the upper right hand corner.

clipboard_e97cec5e8dadb8c24262617ab404130f6.png

 

 

Scroll down to the bottom and select Maintain Coaches in the Encompass Video Settings box.

clipboard_e722fe5c761ed705a998c806065a7c72d.png

 

Click Add New.

clipboard_ed480b761c4be8ee760794b9e09010d86.png

 

 

Enter a name for the coach. Ensure that Show in List? is selected and click OK.

clipboard_e39089491a22d1e47598ea929abc62700.png

 

Remediate Events

The option to remediate events is available regardless of how the event is viewed, either from the Drivers tab or the Coaching tab on the left hand side. In this example, we've selected Coaching

clipboard_e969304c85171c4f8ab7fdee88a780779.png

 

The user will be directed to a list of their drivers that have video events that require coaching.  Click the arrow next to the driver's name to expand their list of events.  Click Remediate to bring up the coaching screen.

 

clipboard_e362df8889759440002a9e00e52c8ba27.png

 

Enter how the event was Remediated

What do you want to do? - this provides three options: Coach, False Event, or Clear Event

Date of Coaching

Reviewed By - This drop down will provide the list of coaches that were entered in the system.

Coach's Comments

Driver's Comments

 

clipboard_e78b2414363ba04042a4ca9569683d483.png

 

 

Once saved, the event is no longer listed in the Coaching area requiring remediation.  When viewing the events for the driver, however, the Status will be listed as Coached or Cleared dependent on which action was selected. False Events are removed from all views so so that they aren't mixed with true events.

clipboard_ea8a3f963440997f97e35a6e398428758.png

  • Was this article helpful?