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J. J. Keller Support Center

Requesting Logs

Historical logs can be requested within the Encompass® ELD application to be emailed to the driver.

 

From the dashboard, select Menu > System Menu in the upper right corner.

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Select File.

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Select Request Logs.

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Enter the email address the logs should be sent you.  Select Remember Me to store the email address.  The date range will default to the last 6 months of logs; change this if needed.  Select Submit.

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An alert will be displayed letting the driver know that the logs could take 24 hours to receive their logs.  Tap OK.

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